Question about Frigidaire 12 cu. ft. / 340 liter Upright Freezer FFU12C2A

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Upright freezer not cold enough

Its not cooling properly - still a little cold, but everything is defrosting slowly

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  • Anonymous Apr 12, 2008

    I just lost the compressor on my 18 month old upright Frigidaire freezer. No manufacturer warranty if made after 2005 (it used to be 5 years on the compressor according to my repairman and the woman on the costomer problem line at Frigidaire/Electrolux confirmed it), so it would be $600+ to fix it. I've been reading on line that even the replacement ones aren't too good. I lost LOTS of food - mostly meat - and will be going out tommorrow to get a new one (since the old one was the same price as the compressor will be). I have never had this big a problem with a relatively new appliance and will not buy a Frigidaire anything ever again. Especially after looking at the complaints I saw online about their compressor problems at Frigidaire. That may be why they stopped warrantying them.

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Is the higher the number on the selection knob of my upright frigidaire freezer a colder or warmer setting?

Posted on Feb 17, 2009

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IF THE FREEZER IS AUTO DEFROST, DO YOU SEE A FROST BUILDUP ON THE BACK WALL? IF SO, YOU NEED TO DIAGNOSE THE DEFROST FAILURE. THERE ARE THREE ITEMS TO THE DEFROST CIRCUIT. THE TIMER, HEATER, AND BI-METAL. FIND THE TIMER, USUALLY ON THE BACK OF THE FREEZER DOWN IN THE CORNER NEAR THE COMPRESSOR. IT WILL HAVE A CONNECTOR WITH FOUR WIRES ATTACHED TO IT. IT HAS A KNOB THAT CAN BE TURNED TO PUT IT INTO A DEFROST CYCLE. WITH THE FREEZER RUNNING, START TURNING THE KNOB UNTIL THE COMPRESSOR STOPS. THAT WILL BE THE DEFROST CYCLE. THEN WAIT 5 MINUTES AND LISTEN IN THE FREEZER FOR A SIZZLING NOISE AND LOOK FOR A GLOWING FROM THE BACK BOTTOM. IF THE HEATER IS ON, THE TIMER IS THE PROBLEM. IF THE HEATER IS NOT ON, THE HEATER OR BI-METAL IS AT FAULT.
IF THE FREEZER IS NOT AUTO DEFROSTING, CHECK TO SEE IF THE COMPRESSOR IS RUNNING. IF IT IS, ARE THE SHELVES ALL FROSTED? IF NOT, YOU HAVE A SYSTEM FAILURE. IT COULD BE A LEAK, RESTRICTION, OR FAILED COMPRESSOR.

Posted on Apr 05, 2008

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2 Answers

Not freezing


Hello Jim;

My name is Peter. I am a retired field service refrigeration technician.

If you are getting cooling and not freezing your problem is not your overload relay or capacitor, otherwise you would get no cooling at all.

You have one of 4 potential problems.

1.) Frozen Drain - This is a common problem. Your unit goes through a defrost cycle every 8-10 hours, everything shuts down for about 20-30 minutes. This is when your defrost heater turns on and defrost your cooling (evaporator) coil. If your drain is frozen, a wall of ice builds up behind your lower back wall. This prevents the cooling fan from running and air flow through the cooling coils.

You need to remove the lower back cover to see what is going on. there are several screws holding it on. First remove the rubber seals on both sides. They just pull out.

If it is a block of ice, use a hair dryer to melt the ice and clear the drain. Do not try to chip away, you will damage the coils.

2.) If you observe the cooling coil fan not running and vibrating, then you need to replace the fan.

not-freezing-q5gyx04vmzg44gwribm3t5si-2-0.jpg Part Number: Substitution: 3-60336-001 Cost from Sears: $115.00. You can search the internet and get this part for about $80.00.

3.) Defrost Heater - You may have a bad defrost heater. Observe, is the glass tube black or is the wire inside broken?
not-freezing-q5gyx04vmzg44gwribm3t5si-2-2.jpg Part Number: Substitution: 3-80405-003 Cost: $40.00

4.) Refrigerant leak or obstruction - If you observe a block of ice in the upper right hand corner of your cooling coil, then you either have a leak or an obstruction. A repair of this nature with a service company is about $500.00.

5.) Bad Bi-Metl (Thermostat) - In the upper right corner is your cooling coil thermostat.

not-freezing-q5gyx04vmzg44gwribm3t5si-2-5.jpg Part Number: Substitution: 1-81801-001 Cost: $30.00

If you observe the flat back has popped open, then replace.

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Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

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My Whirlpool upright freezer keeps building up ice inside the bottom back wall. The fan starts rattling and freezer will not stay cold enough to make ice. If I take everything all out and leave it off...


Either your defrost timer, defrost heater or defrost thermostat has failed. All parts are located behind the lower back panel inside the freezer. Most likely are the defrost heater and defrost thermostat.

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My GE upright freezer does not get cold.


Sounds like the system is low on freon. The other common problem is a dirty condenser. Insure the condenser is clean, if it is. You will need to charge the system with freon. Which only a qualified refrigeration tech should do.

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IS THE FREEZER AN AUTO DEFROST FREEZER? IF SO, IS THERE FROST BUILT UP ON THE BACK WALL? IF FROST APPEARS ON THE BACK WALL, THERE IS A DEFROST FAILURE. THERE ARE THREE ITEMS IN THE DEFROST CIRCUIT. THE TIMER, HEATER, AND BI-METAL.
THE TIMER IS USUALLY LOCATED ON THE BACK OF THE FREEZER DOWN NEAR THE COMPRESSOR IN THE CORNER. IT HAS FOUR WIRES ATTACHED TO IT. YOU CAN ADVANCE THE TIMER BY TURNING THE KNOB ON THE FACE OF THE TIMER. WHEN IT CLICKS LOUD AND STOPS THE COMPRESSOR RUNNING, IT IS IN THE DEFROST CYCLE. WAIT 5 MNUTES AND CHECK INSIDE THE FREEZER
TO SEE IF THE HEATER COMES ON. YOU MAY BE ABLE TO HEAR THE FROST MELTING AND DROPPING ON THE HEATER. IT WILL SIZZLE AND POP. ALSO, LOOK FOR A GLOWING DOWN AT THE BOTTOM OF THE BACK PANEL.
IF THE HEATER IS ON, THE TIMER IS BAD. IF NOT, CHECK THE HEATER AND BI-METAL.
IF THE COMPRESSOR IS NOT RUNNING, CHECK THE COLD CONTROL TO SEE IF IT IS GOOD. IF THE COLD CONTROL IS O.K., THE START DEVICE ON THE COMPRESSOR MAY BE BAD. DOES THE COMPRESSOR HUM FOR A MINUTE AND THEN CLICK AND SHUT OFF. IT CAN BE EITHER THE START DEVICE (RELAY) OR THE COMPRESSOR IS BAD.

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2 Answers

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feel the sides or the coils on back if it has any see if they are hot or cold

Feb 20, 2008 | Maytag 15 cu. ft. / 425 liter Upright...

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Hotpoint FZA50 Freezer not cold enough


try it on max setting. lint clogging up stuff in the back? needs defrosting? low on refrigerant (freon)? call repairman for that last one

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2 Answers

Kenmore upright freezer


You should check the drain hose inside underneath the freezer.This is done at the back down below. Mine was looped too high and water could not get out. I took the loop off that was holding the hose and now water can drain away without freezing. You can pour warm water down the drain hole to melt the ice in the tube if you remove the grate covering it inside the freezer. I have read that several Kenmore upright freezer
owners have the same problem. I was astonished that this was the problem and I had put up with it for too long, defrosting the freezer every 2-3 months!.Give it a try!

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