We bought our washer used and for some reason the model number was removed (?) as i found out yesterday when serviceman came - they (Sears) will not service without this model number being present so i've got my toolbox ready ... i remove the bottom panel but would like step-by-step please so i can install correctly. thank you so much for your invaluable help!
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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To answer your question, "yes", you DO need to remove the agitator. That is explained in step 11 of the instructions. I hope you find this information helpful. If you require additional assistance, please let me know.
PS Any particular reason why you are wanting to remove the gearcase?
If you have not purchased a replacement switch, you can do so at searspartsdirect.com. Just type in the model number you provided and look for item number 9 (part number 3949247) under the "Top and Cabinet" heading. This is a very simple repair job if you follow the step-by-step instructions. If you require addditional assistance, please let me know. I hope this helps you.
PS For a cost comparison, you can also try replairclinic.com to see if they carry the switch for less. Use the part number provided.
This an indication that the hot water solenoid in the water inlet valve has failed. If you replace the valve, I bet your problems go away. The following link provides you with step-by-step instructions on how to replace one:
Please post back with your COMPLETE model number (located along the wash tub opening under the washer lid) if you require parts assistance. I can help you locate them online, or provide you with the a part number. I hope this helps you.
These instructions will give you the necessary information to take the washer apart to get to the motor coupling to see if it has failed. A tell tale sign is black rubber dust particles under the washer where the drive motor is located. Usually the rubber bushing shears apart, or the plastic tines break off the coupling itself. If the motor coupling is broken a replacement can be found at searspartsdirect.com. Just type in your model number and the coupling can be found under the "Brake/Clutch/Gearcase/Motor/Pump" heading on the next page as item number 13. The part number is 285753A. This is a very simple repair job. If need further assistance, or have any questions please let me know. For quicker responses to your questions, please go to my profile and use the "Ask Me" feature. I hope this is helpful to you.
Assuming that your model number is correct, searspartsdirect.com has the pump for a reasonable price. Just type in your COMPLETE model number in the Search menu and you can locate the pump under the "Pump and Motor Parts" heading as item number 10 (part #8181684). If you need assistance in how to replace the pump, click on the following link for step-by-step instructions:
If you do not wish to order the part on line, take the part number provided, and go to your nearest applaince repair retailer. I hope you find this information helpful. Please post back if you need further assistance.
The model number should be located around the tub opening somewhere. The part you are describing sounds like the lid strike and/or lid switch. If you can doublecheck and provide me with a model number, I can locate the parts for you. If you wish to repair this yourself I have step-by-step instructions at the following link:
The lid switch usually costs about $25, while the lid strike costs about $10. A repair of about $35 may change your mind about buying a new one. I hope this helps you. Post back if you have further questions, or need more assistance.
The rubber door boot (bellow) commonly wears out on these front loaders. A replacement will run you about $80 just for the bellow. Labor could run as high as $180 if you decide to hire someone to replace it for you. If you wish to perform the repairs yourself, post back with your intentions and I can provide you with step-by-step instructions on how to replace it. It is labor intensive as you will have to remove the entire washer front in order to do the job right. It IS possible, however, if you wish to pursue a repair option on your own. Just let me know.
PS I can also provide you with the part number if you reply with your washer model number (found along the door opening).