Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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My son's c250 shuts itself off after a minute.

This has happened for the past couple of days.
It's fully charged which he was also having problems doing.
It will turn on and go to the main menu, but it will only play a minute and shut itself completely off.
It will start to play, then if you touch any of the buttons, it will ALSO shut itself off.
This was a refurb that he got for Christmas.
Any suggestions would be great. I want my 4Gb one back.

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Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

Posted on Apr 07, 2008

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