Question about HP Photosmart C6180 All-In-One InkJet Printer

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Having trouble with the installation of my new HP PHOTOSMART C4380 cannot remember passphrase of the WEP or WPA FOR INSTALLING ON WIRELESS NETWORK and cannot complete the installation

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There's a software from HP that you can use to retrieve your own WEP that you can find here www.hp.com/go/tools. If you are still having issues even with the correct wep, you need to reset the printer's memory as it tends to remember the old settings you input. Reset the printer using the steps here How to Reset the HP PhotoSmart C4400 through the Secret Combo Keys. Try to connect back to network after the reset is done.

Posted on Aug 17, 2012

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The WEP or WPA is the password to get onto the network. Think of the router as the doorman. The printer needs to get into the club so it needs the password otherwise it can't get access.

The WEP key and WPA passphrase are obtained from the wireless router or access point using the embedded web server on the router. See the documentation provided with your router to see how to access this information. Some routers provide more than one WEP key. Use the first WEP key if this is the case.

Posted on Jan 17, 2009

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You'll need to reset that WEP inside the router manager s/w..not the printer.

Posted on Apr 02, 2008

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Cannot get internet access on a laptop because we do not know the "network security key" on an HP laptop through a Cisco Lynksis router.


Some later model wireless routers have the Password (ie.Encryption key) and the SSID already configured in the wireless router and this information is printed on a label on the bottom of the router.
These settings can be used to configure the wireless card and wireless adapters in your computer/laptop.
If these settings do not suit you, then it can be changed to suit your requirements.
The encryption key secures your data and wireless connection from unauthorized access.To configure the wireless settings in the router, connect a LAN cable from your computer to the wireless router, then open a Browser on your computer and enter the router's configuration IP address, then enter the admin login and password and then go to the wireless settings and configure the SSID and Encryption key.
The router's encryption key can be a Passphrase or the WEP or WPA or WPA2 key.If you use the Passphrase method select either WEP or WPA or WPA2 to generate the encryption key. You can enter the WEP or WPA or WPA2 key with 8 to 63 ASCII characters or 64 Hex digits.
Most people use Passphrase which is easier to remember eg. I was born in January 1988.
The strongest and latest security is WPA2, the weakest and oldest is WEP. To connect to your wireless router from the computer/laptop, configure the wireless card in your computer/laptop with the router's wireless settings ie SSID, plus the WPA or WPA2 encryption key. Then computer/laptops can communicate with your wireless router.

Mar 17, 2013 | HP Computers & Internet

1 Answer

On my HP photosmart how do I find my WPA Passphrase. I have a Nexxt solutions wireless-N broadband router and Cable & Wireless TP Link, routers. I live in Panama, Central America


Theencryption key secures your data from unauthorized access. The router's password is a Passphrase or the WEP or WPA orWPA2 encryption key. The Passphrase generates the WEP or WPA or WPA2 encryptionkey and this is in the router's wireless settings. To connect to your wireless router, it needs the router'swireless settings configured ie SSID, WPA or WPA2 encryption key and also thewireless cards in all the laptops and or computers needs to be configured withthese router's wireless settings. Then the laptops and desktop computers can communicatewith your wireless router.

Apr 15, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Now we have gone wireless how do I set up my printer as wireless.? I have a photosmart C7280 all in one


a) Locate and write down your wireless router settings:
Network Name (also called SSID) :_________________________________________
WEP key/WPA Passphrase (if needed) :_____________________________________

IMPORTANT :You must have this information available to continue with your wireless setup. HP provides
a web-based tool called the Wireless Network Assistant [URL: www.hp.com/go/networksetup (English
only)] that can help retrieve this information for some systems. If the Wireless Network Assistant is unable
to retrieve your network information, you must consult the documentation for your wireless router, the router
manufacturer, or the person who originally setup your wireless network.

b) Press the Setup button on the HP All-in-One. (wrench/spanner symbol)
c) Press down arrow button until Network is highlighted, and then press OK . The Network Menu appears.
d) Press down arrow button until Wireless Setup Wizard is highlighted, and then press OK . In a few moments, a list of detected
networks appears on the display. The network with the strongest signal appears first.

e) Do one of the following:
- Press down arrow button to highlight the name of the network that you wrote down earlier.
- If the network name that you wrote down does not appear in the list, you can enter it manually. Press down arrow button until Enter New Network Name (SSID) is highlighted, and then press OK . Then use the visual keyboard to enter the network name.
f) If your network uses security, a prompt appears for the WEP key or WPA passphrase. Both are case sensitive. Use the visual keyboard to enter the WEP key or WPA passphrase, as requested.
Note : If your router provides 4 WEP keys, make sure you use the fi rst one.
g) Follow the prompts on the display to complete the network setup.


Visual keyboard tips:
To Select: use Arrow keys to highlight, and then press OK .
For mistakes: Select Clear .
For lowercase: Select abc
For numbers: Select 123
For symbols: Select .@!
When you are finished: Highlight Done , and then press OK .

Mar 31, 2010 | HP Office Equipment & Supplies

3 Answers

Wireless problem setup/ What is WEP?


It is the security key used for your wireless router.
When you set up any device to connect to the wireless router you will need it.You should be able to go on you computer,open internet explorer,and type 192.168.1.1 to get to your router page to see all the info needed.

Jan 09, 2009 | HP Photosmart C7280 Printer

1 Answer

Need to install printer need to no how to find wpa passphrase


The WEP or WPA is the password to get onto the network. Think of the router as the doorman. The printer needs to get into the club so it needs the password otherwise it can't get access.

The WEP key and WPA passphrase are obtained from the wireless router or access point using the embedded web server on the router. See the documentation provided with your router to see how to access this information. Some routers provide more than one WEP key. Use the first WEP key if this is the case.

Aug 18, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Finding ssid and wpa to set up my C4380 seris wireless printer


The SSID is your network name.

The WEP or WPA is the password to get onto the network. Think of the router as the doorman. The printer needs to get into the club so it needs the password otherwise it can't get access.

The WEP key and WPA passphrase are obtained from the wireless router or access point using the embedded web server on the router. See the documentation provided with your router to see how to access this information. Some routers provide more than one WEP key. Use the first WEP key if this is the case.

Aug 15, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I have a laptop run Vesta trying to set wireless connection to HP Potosmart C4385 print using ad hoc network setup. When selecting Ad Hoc connection in the printer setup it saids it can not find it or...


For this specific issue about installing the printer to a wireless connection. You need to install the software first as a usb connection. After the successful installation of the usb connection then you can add a device and it should work.

Step one: Gather the necessary hardware and information Follow the procedure below before obtaining your wireless network:
  1. Obtain your network SSID and WEP. To simplify this process, press the Wireless button on the all-in-one, and select Restore Network Defaults . This turns wireless off and sets the all-in-one's SSID to hpsetup .
  2. Press the Wireless button to turn wireless back on. Look for hpsetup when you select your network.
  3. Make sure that wireless is enabled on the all-in-one.
  4. Make sure that the computer that will be using the all-in-one has access to the router/access point.
You will need the following to set up the product on a wireless network:
  • A wireless 802.11 network that includes a wireless access point.
  • A desktop computer or laptop with wireless networking support or a network interface card (NIC).
  • Broadband Internet access is required for some features of the HP software to function. Cable Internet or DSL are examples of Broadband Internet access. NOTE: If you connect the unit on a wireless network that has Internet access, HP recommends that you use a wireless router (access point or base station) that uses Dynamic Host Configuration Protocol (DHCP).
  • The network name, or Service Set Identifier (SSID). NOTE: The SSID is obtained from the wireless router or access point using the embedded web server on the router. See the documentation provided with the access point for more information.
  • The Wired Equivalent Privacy (WEP) key or Wi-Fi Protected Access (WPA) passphrase, if needed. CAUTION: To prevent other users from accessing your wireless network, HP strongly recommends using a password or passphrase and a unique SSID to your access point. Your access point might have been shipped with a default SSID, which can be accessed by other users using the same default SSID. For more information on how to change the SSID, see the documentation that came with your access point. NOTE: The WEP key and WPA passphrase are obtained from the wireless router or access point using the embedded web server on the router. See the documentation provided with the access point for more information.Some access points provide more than one WEP key. Use the first WEP key (index 1) when setting up the wireless network.
  • If the network is set up with an Apple AirPort base station and you are using a password instead of WEP HEX or WEP ASCII to access this network, you need to get the equivalent WEP key. See the documentation that came with the Apple AirPort base station for more information.
  • If IP address filtering is set up, verify that the unit address is listed.
  • If MAC address filtering is set up, verify that the unit address is listed. NOTE: HP cannot set up or change the SSID, WEP key or WPA passphrase. This information is required before connecting the HP All-in-One to the wireless network.
Step two: Connect to an integrated wireless WLAN 802.11 network Follow the procedure to connect the unit to the wireless infrastructure network:
  1. Insert the software CD.
  2. Click Install .
  3. Click Next on the Please Allow All HP Install Wizard Processes screen.
  4. Select Easy Install on the Choose Easy Install or Advanced Install screen.
  5. Select Through the Network on the Connection Type screen. Figure 2: Connection Type screen c01160788.jpg
  6. When it doesn’t find your device, click Next . Figure 3: Using Network Setup c01164746.jpg
  7. Plug in your device via USB (it will tell you when to disconnect later). Figure 4: Making a connection to your all-in-one c01160790.jpg
  8. Select your network from the list, and click Next . Figure 5: Wireless Network Setup c01160791.jpg
  9. Enter your WEP key (if applicable). Figure 6: Specifying your network security settings c01160792.jpg
  10. Once it has completed connecting to the network, click Next . Figure 7: Network connecting completed c01160793.jpg
  11. Disconnect the USB cable from the computer and the All-in-One . Figure 8: Disconnecting the USB cable c01160794.jpg
  12. Click Finish to complete the software installation process. Figure 9: Software installation complete c01160795.jpg

Aug 04, 2008 | HP Office Equipment & Supplies

1 Answer

Can't hook up wireless printer need ssid and web key/wpa


The SSID is your network name.

The WEP or WPA is the password to get onto the network. Think of the router as the doorman. The printer needs to get into the club so it needs the password otherwise it can't get access.

The WEP key and WPA passphrase are obtained from the wireless router or access point using the embedded web server on the router. See the documentation provided with your router to see how to access this information. Some routers provide more than one WEP key. Use the first WEP key if this is the case.

May 06, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Need a wpa passphrase for my Photosmart c4380 All-in-One


The WEP or WPA is the password to get onto the network. Think of the router as the doorman. The printer needs to get into the club so it needs the password otherwise it can't get access.

The WEP key and WPA passphrase are obtained from the wireless router or access point using the embedded web server on the router. See the documentation provided with your router to see how to access this information. Some routers provide more than one WEP key. Use the first WEP key if this is the case.

May 02, 2008 | HP Photosmart C6180 All-In-One InkJet...

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