Question about Canon L120 Fax Laser Printer

2 Answers

Check scan platform

Hi, Can receive faxes but not send.

Get the prompt "check scan platform", any idea what the solution is?

Thanks

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  • Anonymous Mar 26, 2009

    the fax it saying check the scan platform

  • ntobeko zikhali Mar 26, 2009

    check scan platform

  • Anonymous Apr 10, 2009

    I have the same problem, the Fax Machine displays- CHECK SCAN PLATFORM" I looked in the manual at the given page, as you said, but I didn'd find neither this malfunction, nor its solution... :(

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  • 398 Answers

Two things cause this, a dirty scanner or after the user cleaned the scanner it was reassembled incorrectly Directions are in chapter 8-4 of the “Basic Guide”

Posted on May 30, 2008

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The manual we have only goes up to 5-8 so we can't resolve the problem

Posted on Jul 03, 2008

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