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The lens may be fixable but most likely will need to be replaced. If the lens is stuck straight or won't come out at all it needs to be replaced. If the lens is stuck at an angle then you may be able to snap it back to the center by pressing the edge of the lens back towards center while holding on the outer ring of the lens. Hope this helps!
Owner, www Darntoothysam com Digital Camera Repair
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
Hi! I believe there's sand inside the lens or stabilizer - the lens unit has to be taken apart and cleaned by a professional. It's a hardware fault, not software so I'm afraid you will have to give it to a local repair shop or Kodak service center and let them clean it. I work in Kodak service center.
This camera can be very picky when it comes to the front lens cover... It's not a simple mechanism and has many small parts and gears involved. If the lens cover is dislodged it won't work smoothly, and if the case is dented it will not be able to move properly and this can cause lens problems.
If the lens was out when the camera was dropped, then it's possible the lens was damaged and not the lens cover. Sometimes you can tear down the lens, clean it and rebuild it and it will work smoothly again, sometimes this doesn't work and the lens needs to be replaced.
If you're comfortable opening the camera, first check out the lens with the front body section removed so nothing is blocking the lens cover. Does it work properly now? If not, then expect lens damage to be the issue.
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Hopefully this is of some help. Even if you don't use our services please feel free to let me know if you need more assistance.
Hi: Lens errors like this usually happen as a result of something damaging the lens in some way. It could have been against something to prevent the lens from moving out. It could have been dropped when the lens was out. If the lens is impacted when the lens is out, damage can occur. If there is a buzzing, grinding noise as the lens extends, then the probability of damage to the small plastic gears, internal guides or other internal lens parts is high. What can be done is, as mentioned a few times in my posts, to hold the lens back or pull on it as the camera starts. This may cause more damage, and may not help at all, but some cases may re-align the internal parts in the lens assembly. This may be worth a try, since the camera is useless unless the lens works right. Hope I can give some help here on these.