Hi I am hoping you can save me from becoming bald, as if I carry on pulling my hair out thats what will happen! I am having major probs with the dvd burner of the above machine I download media as we all do at times and want to burn it to disc I check the download is not damaged ( I get to preview the movie etc in peace) then burn to disc,or thats the idea the DL can be perfect until it goes through the burn programe then I get maybe one third to a half of the movie until the ruddy thing starts to jump and stutter finally stalling all together.....I have used various discs and speeds and just about everything I can think of (mind you I am no expert by any streatch of the imagination) do you think you may be able to cast a beam of light in the dark and shadow less hole I find myself sinking into with this ruddy machine which by the way is 10mths old and working brilliantly apart from this have contacted toshiba who sent be to Mashita/panasonic who ponted me in direction of a driver download which did absolutely zip....as it was the one I already have ....gggrrrrrrrr HELP .
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Re: DVD burning problems.
Hey dont be angry just relax.
Plz scan your pc for viruses in safe mode by disabling the system restor.before scaning plz update your anti-viruses.
Then you reinstall your burning software and try burning now.
plz post your results
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This is already a mechanical problem on dvd drive. Try upgrading optical dvd drive firmware from Dell's support website. Then, download and install IMG BURN. Run img burn. The software will perform a test. If the problem persists, have your optical dvd drive replaced.
Although this is not a common problem it happens often enough, generally this problem is a result of either a driver problem with the burner, or a software issue with media center. Both issues can normally be resolved through runing windows update and selecting the "View Available Updates" below the install button and selecting any additional updates. Sometimes it's a simple backend program or driver causing the trouble.
If this doesn't work, replay back here by adding a comment with you long form model #(on the bottom) and I will dig in a bit deeper for you.
Let's make sure that Nero is not causing the problem. Try this: -Insert a blank CD or DVD -Find a file that you want to burn to disc -Right-Click on said file and select Send To --> DVD-RW Drive (D:) (or whatever your recordable drive is labeled) -Open My Computer, double click on your recordable drive - You should see your file ready to be burned to disc - In the left-hand panel, you should see a link that says "Burn these files to disc" or something similar - click this link and see what happens
If this process works and properly burns a disc, your issue is not with your drive but with Nero. If this process does NOT work, then you may need to reinstall drivers for your DVD writer or replace the drive if it is faulty.
Hope this helps. Please take a moment to rate this solution. Thanks.
there could be 4 things that's wrong that I can think of.
1. try this first, go and force xp to take your updated drivers by telling it to
install from a specific location->don't search. I will choose the
driver to install->have disk->have disk->point it to the
driver's location-> continue and it should install that specific
driver. 2. the software you're using to burn with isn't playing nicely with your drive. try using cdburnerxp which is a free burning software and test the results of those burns. 3. the firmware on your drive is corrupted(happens from time to time). try installing a new firmware from matshita's website. remember, firmware is different from drivers. 4. the dvd drive itself is busted. try using an external drive to burn a dvd(if you have one available) or switch the drive out and see if that fixes things.
after looking at some forums, seems like this drive is ripe with issues but hopefully it's not a hardware issue in your case.
Read on your optical drive. If it burns CD's it reads CD-RW. In order to burn DVD's it needs ro read DVD-RW. If it reads DVD-ROM it will only read DVD's not burn them.
A good external burner is Plextor. You can get one at Walmart, or you can check Ebay and find an internal to replace the one in your machine. They are fairly easy to replace, and you won't have a bulky external to carry around.
the cd-dvd drives will only work if you have a good non-microsoft burning program. Your computer came with such programs--one or two. find out by installing a freeware program called Belarc advisor. It will show you all hardware and software with ids and version numbers. You didn't mention if your computer was an Acer. If it is, you have a copy of all the software saved on the hard drive. or did you purchase the DVD drive separately? if Acer, you can find and reinstall your original program using Acer eRecovery
Management. (You can read about your Acer by clicking on "All Programs"
and then on "AcerSystem", where you will find your manual, where you
will find the following info: The eRecovery allows you to
backup/restore the factory default image, and reinstall any
applications and drivers. (In this instance you want to reinstall your
CD-DVD burning programs). You just need to select the Burn Disc button,
then select the application you want to burn to the disc--in this case,
you CD-DVD buring program you identified with Belarc, burn it, then
reinstall it. (You might want to burn all the applications the computer
came with, just to have them for backup). That should get you going
again. Let me know if you run into any problems.
try to clean the socket on the computer, when the socket become rusted/slack it may become warm. use sandpaper to remove the rust then use contact cleaner spray. don't forget to remove the battery pack when you clean the socket. or... There might be a problem with the battery pack. Try using a replacement battery pack of the same type. hope this help..