Question about SanDisk Sansa e250 MP3 Player

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Sansa e280 My sansa e280 is now blank. Does not show anything on the screen but the light is still on. The computer does not recognize it and so it does not show as a removable thing in the My Computer. What can I do to restore this player?

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I think i had a similar problem with my e250, if you get your music from anything like "limewire" your sansa may have been infected with a virus :(

sadly, if this is the case, there is no solution

Posted on Apr 03, 2008

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Make sure the hold/lock is not engaged first.
Here is a friendly tip posted from another user - let me know if it works:
ok so i called 1-866-sandisk and she told me how to fix it. you just flip the key lock at the top so you see orange, then hold down the record button. then you should get some sort of message on the screen. then you plug it in and under my computer a file should show up. you open it and make a folder in it called sansa.fwm (i think thats the right folder name, if not, try sansa.tmp or email me). then you unplug it and it should say formatting or something like that. once its done it should work.

Dec 22, 2008 | SanDisk Sansa E280 MP3 Player

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Aug 14, 2008 | SanDisk Sansa E280 MP3 Player

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Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp

-Tha Mp3 Doctor

Apr 26, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa wont work


Download the Sansa firmware upgrader and install it first. Then, hold in the volume + button on your Sansa player and connect the Sansa to your computer (while it is in the OFF position). The computer will recognize the player after you continue holding the volume + button for 5-50 seconds. Restart your computer. You will lose all files stored on the Sansa, but it will work again.

Mar 29, 2008 | SanDisk Sansa E280 MP3 Player

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Sansa Media Converter


I had this same problem
What i did was go to an other computer and poped in the cd for sansa media converter and downloaded it.
If that dont work go to my computer and click on sansa e280 and format it.NOTE: this will delete EVREYTHING>


I hope it helps

Mar 19, 2008 | SanDisk Sansa E280 MP3 Player

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you can copy from the my computer open the my computer - open ur device - copy ur images but i am not sure about the videos sorry !!!!

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hold the power button for 15 sec.
dosent work? just a guess.

Jan 01, 2008 | SanDisk Sansa E280 MP3 Player

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i have solved my problem !!
if it says connected and when you plug it and out and it is still not working you just plug then unplug (might take some time)

Nov 18, 2007 | MP3 & Digital Media Players

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