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My Canon MP600 prints fine, but cannot scan anything. comes up with a error message "The application MP Navigator quit unexpectedly." and gives me the option of reopening... but when I try this, nothing happens :(

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  • mpcewoods Apr 02, 2008

    done this... twice now... and even tried deleting MP drivers, restarting and then re-installing again

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  • 88 Answers

Try this:

-Uninstall your MP600 software, reboot, then re-install.

Posted on Apr 02, 2008

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Scanning can be performed with the MP Navigator software. Please open the MP Navigator from your Desktop or the Canon Utilities listing of the Start Menu (Windows) or Applications folder (Mac).

Hope this helps you.

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How do you get the Canon Pixma mp500 to scan?


Hi there,

Scanning images,
About Scanning images
You can scan images from the machine to a computer without printing them and save them in popular formats. Scanned data saved on your computer can be processed using image processing software. Furthermore, you can use the OCR (Optical Character Recognition) software to convert scanned paper documents to text data.

* Before scanning
Before scanning images, confirm the following :
- Are the necessary software (MP Drivers and MP Navigator) installed ?
If the software is not installed, install it.
- Does the document to be scanned meet the requirements for an original to be set on the Platen Glass ?
- Is the machine connected to a computer correclty.
Confirm that the connection between the machine and the computer is physically secure.

Scanning Methods.

A) Scanning Using the MP Navigator
MP Navigator enables you to scan in documents loaded on the Platen Glass and view images saved on your computer or on a memory card. Scanned documents can be previewed and easily printed and edited according to your needs.
You can use the supplied application softwares to edit or print the document you have scanned.

Windows : Double-click the [MP Navigator 2.0] icon on your desktop to launch MP Navigator.
Mac : Select [Applications] from the [Go] menu, then double-click the [MP Navigator 2.0] icon to launch MP Navigator.

You can launch the following application software from the MP Navigator.
* Easy-PhotoPrint (Photo Printing)
* ArcSoft PhotoStudio (Photo image editing)
* ScanSoft OmniPage SE ( Converting scanned document to text)
- This application software may not be supplied with teis machine in some country.

Note : If you did a [Custom Install] and only installed the MP Driver and MP Navigator, these application software were not installed and thus cannot be launched. To launch any of the above application softwares from MP Navigator, do a [Custom Install] once again to install them.
For detailed operations of the MP Navigator, refer to the Scan Guide.


B) Scanning Using the Operation Panel of the Machine
You can scan documents to your computer by using the Operation Panel.
Important : Do not insert or remove USB cables when scanning images with the machine connected to a computer, or when the computer is at sleep or standby mode.
*If you are using Windows XP
The program selection screen is displyed the first time you press [Color] or [Black] on the machine.. Specify the [MP Navigator 2.0] as the application software to use, check [Always use this program for this action], then click [OK]. From the next time, MP Navigator is automatically started.

*When using Mac OS X
For the machine to start scanning when [Color] or [Black] is pressed, you need to set MP Navigator as the starting application software in Image Capture under [Applications] of Mac OS X.

1) Press [ON/OFF] to turn on the machine.
2) Load the documents on the Platen Glass.
3) Select the scan option.
a) Press [Scan].
The scan operation selection screen is displayed.
b) Use Up or Down arrows to select the scan operation, then press [OK].
Scan standby screen is displayed.
Save to PC : The document is scanned and saved.
Save as PDF file : The document is scanned and stored as a PDF file.
Attach to E-Mail : The document is scanned, and the image is attached to an e-mai using the e-mail application software.
OPen with application : The document is scanned and displayed on the registered application software.

4) Press [Color] or [Black].
The document is scanned. The settings configured from MP Navigator apply when scanning.
Important : If with some types of original the position and size of the image is not scanned in correctly, please refer to the "Selecting the Behaviour of the Operation Panel with Mp Navigator " in the Scan Guide (on-screen manual). and change the MP Navigator [Document Type] and [Document Size]] to match those of the original being scanned.
Note : The operation to be performed after scanning the document depends on the scan operation setting you have selected in step 3. For details on how to modify the operation settings, refer tp the Scan Guide on-screen menual.

C) Scanning from an Application Software
You can scan an image from TWAIN-or- WIA (Windows XP only) complaint application software and handle the scanned image in the application software. For detailed operations, refer to the Scan Guide (on-screen manual).

Hope this helps.
Please rate my response.
Thanks
Have a good day.

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1 Answer

Canon mp600 scan problem vista windows 7, does not scan print ok,


Do you have Windows Vista or Windows 7? They are two different OS. Drivers are available here. If you haven't downloaded and installed the latest drivers, uninstall all drivers on your computer before installing these. Be sure and download/install the MP Navigator also.

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I also have a newly purchased MP 190 that prints but will not scan at all have also tried reinstalling software.

anyone help me?? :(

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Canon MP600 won't scan


I was having the same problem and searched online and found the latest MP Navigator software at this website. After installing it, all you have to do is click scan on the computer, and it work like a charm.

http://software.canon-europe.com/software/0028739.asp

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It sounds like a folder on your hard drive got renamed or moved/deleted. Open your Applications folder and look for a folder named Canon Utilities. Open the MP Navigator 3.0 file. Click on the Preferences button in the lower right corner. Click on the "Color Button" (or "Black Button") tab, and select the "Save to PC" option for "Event:". Verify that the folder indicated next to "Save in:" exists (this is the 'path specified' that the advisory message is referring to). If not, change it to a location that exists on your computer.

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What you need to do is go to the Canon driver downloads page and download the MP Navigator. I had the same problem becuse the disc that came with the printer doesn't work with Vista. You have to know which programs to download! You only need the MP Driver and the MP Navigator and all should work!

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