Im having problem with my printer (epson c43sx) the red light is always on
and it indicates out of paper/ink even theres a paper in the
feeder and ink in the cartridge...can anyone can figure out whats seems to be the problem?
thanks in advance
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Re: red light is always on
If you are sure that the ink cartridge is ok, it means that the WASTE PAD is full. Epson C43 have a pad in the back side (internally) that receive the ink wasted when the printer cleans the print head (when you are printing the printer does it automatically). If that pad is full (the printer counts how many sheets do you have printed in all life of the device - the maximum value is about 8300). In this case you have to replace that PAD. May be neede a technician to do this.
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Re: red light is always on
The error light on the C43sx is quite "non-descriptive". It simply means there is an error - that error depends upon the flashing/timing of the light.
I suggest you get hold of the Epson service software to get a better idea of the problem. It is quite possible the machine has simply hit the ink overflow protection counter limit, which is easy to fix with the above software. It is also possible the machine has a fatal error in which case the trash bin beckons.
Visit this person for a source of the software and more help.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Did you mean paper jam?. If you have used printer for long time, or many pages printed, the paper feeder mecahnic deteoration, especially two rubber in paper feeder. You can replace paper feeder. Or you can repair the rubber by adding tape below rubber to to add thickness of rubber. I have tried and success. Good luck 4 u.
I just like to ask to where specifically you can see the red light. It will
help us determine what cause the red light. To give you heads up as well, the
Printer's LCD screen can help us determine what exactly the offline condition
of the CX3200 is:
message: No color or black ink cartridge-->Press the Color Copy button to
install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the
message: Color or black ink out -- >Press the Color Copy button to begin
replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace
the necessary ink cartridge(s).
Message: Ink cartridge error -- > Press the Color Copy button to begin
replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the
cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and
then reinstall it).
Error Message: Paper jam or misfeed -- > Press the Color Copy button and
clear the paper jam by hand if necessary.
Paper is jammed. Check for any obstructions under the unit's cover, and in the
Error Message: Paper out -- > Load paper in the sheet
feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button
to continue printing.
Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks
securely into place.
Error Message: Scanner error -- > See your documentation and call service if
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the
transportation lock, if necessary. If it is already unlocked, toggle the lock
back and forth, 5-10 times. Turn on your Stylus CX3200 again.
Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect
it from power, and then reconnect it to power. Press the ON button to turn on
the Stylus CX3200.
t is possible that the ink cartridges in your printer (especially
applicable if you are using refilled or compatible carts) can not be
read by the printer. Some compatible cartridges have a failure rate as
high as 30% and so it is very possible that the machine either does not
see the cartridges or can not read them.
Replace the cartridges
with genuine Epson ones and try again. The genuine ink will also help
to clear any hardening cheap ink in the print head.
It is possible that the ink cartridges in your printer (especially applicable if you are using refilled or compatible carts) can not be read by the printer. Some compatible cartridges have a failure rate as high as 30% and so it is very possible that the machine either does not see the cartridges or can not read them.
Replace the cartridges with genuine Epson ones and try again. The genuine ink will also help to clear any hardening cheap ink in the print head.
If your PC is connecting to it normally (no connection errors), it sounds like you printer is having the service reset hardware problem. Try installing the EPSON reset software and check all counters and error codes.