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Freezer doesn't keep ice cream frozen

Ice cream will not stay frozen in my freezer

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  • Anonymous Mar 25, 2014

    Frozen on visiting friend

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  • Refrigerators Master
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Not being able to keep ice cream is not good, before doing anything ck a few things. make sur e to pull out unit and vaccuum under and behind unit, if it cant breath it cant freeze. check in back by compressor, is the fan running to cool the fan??? if the compressor is on so should the fan be. next id look behind the freezer wall for excessive build up of frost( it might even be buildin up with ice throughthte back wall, inwhich case you have a defrost issue

Posted on Apr 02, 2008

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Posted on Jan 02, 2017

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Ice cream needs to be around -5 degrees to +5 degrees to stay frozen (or hard) if the freezer is at like 15 degrees the ice cream will be soft but the rest of the things like meat and ice cubes will be rock solid because anything lower than 32 degrees is freezing for those things.So you might wanna check to see if the fan motor is working and also make sure the condensor coil is free of debris.

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My ice cream won't stay frozen in my freezer.


Hi: Meat and other frozen foods will be rock solid at 32degrees. Ice cream will be soft it needs 0degrees to be hard. It sounds like your freezer is above 0 degrees. You tried the adjustments. Make sure the coils on the bottom are clean. They will warm a ref if they are dirty. A coil brush from the hardware store or a air compressor (plan on dusting the house when done. Just vaccuuming the front isn't enough. That's an older model but one of the controls affects both the freezer and fresh food. When it's running turn one down; if it turns off the compressor it affects both. The other control is just an air balance, to direct how much air gets to each compartment. I hope this helps, Jeff

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Freezer seems as if it is not cold enough


Your sensor is packed in ice and giving false reading (always frozen)

You NEED to defrost. Will take 2hr

Turn off or Pull plug on freezer
Take everything out and put in cooler, brown bags, large bin or boxes to stay cold
Defrost by setting large pail of boiling water in each side bottom of freezer and closing door(s) for 1/2hr
Open freezer, empty pails in sink and use pails to hold large chunks of ice from freezer that will come out easily
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As the weather is getting warmer for many people their freezer2_bing.gif and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning


http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

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I would actually let the freezer bowl thaw out on a level surface. Then place perfectly level back in the freezer for 24 hours. Should work again. Enjoy!

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Freezer not freezing


Check to see if the fan motor in the freezer is running. Most likely it is not circulating the cold air Also make sure the defrost drain line is clear and has drained out. A frozen sheet of ice will restrict airflow also

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