Question about HP dvd740i DVD±RW Dual Layer Burner
I have done everything! the system says its working correctly but when I go to burn a DVD it doesn't find the burner
If you still have the install disks try uninstalling the Drive and reinstalling , iif you dont here is a link to the latest firmware and drivers for your burner , make sure you download the right model but
ok to uninstall your drive
1. right click my computer
2. click on properties
a new window will popup
3. click on the hardware tab
4. click on device manager
the device manager console will now open , from within here find your DVD burner under the DVD/CDROM drive heading, right click the appropriate drive and click on uninstall
now reinstall with the drivers and restart.
also if this doesn't fix your problem try upgrading the firmware of your Drive.
**im assuming your running Windows XP for that solution but i would think the process in Vista would be very similar.
If you have a spare computer that is unused maybe you could try it on that machine and see if it works , if it does a fresh installation of Windows on your current machine may be the solution as it could be infected with a virus which just may have corrupted the window drivers.
i hope this helps :)
Posted on Apr 02, 2008
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Posted on Jan 02, 2017
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