Great printer, no problems ever, then out of the blue I tried to print something and a baloon comes up from the windows tray that says "usb device not recognized" Unplugging the cable and re-inserting it is done without it making the normal "ping" that attaching a usb device normally makes. My Epson 2580 scanner quit at the same time and gives the same error message. The usb port works OK with flash drives, etc. Help.
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First, you need to try update the latest microsoft office patch file from microsoft or you can open the MS Word, go to "HELP" menu select the update MS Word or related. Try the latest patch file first. You also can try windows update and select custom update, see their list have this problem solution or not.
Second, you need to go to HP website download latest driver for LJ1020 and suitable use on Vista.
Lastly, if still not solve the problem, you need this problem/issue to microsoft, ask their solutions.
Check that paper and paper tray are installed correctly.
Print from MP tray and check if it's still slanted. If not, the problem is related to the tray and the feed rollers for the tray.
Check also these feed roller and separation pad.