Question about Computers & Internet
I assume this is a printer or copy machine and not a PC.
However, sometimes its not easy to locate the paper jam. But, you need to find and clear the jam. Take out the paper tray(s) and look carefully. You may have to remove the toner cartridge or even the drum.
If there is no jam, one of the sensors may be clogged or defective.
Hope this helps :)
Posted on Apr 02, 2008
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Posted on Jan 02, 2017
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