Question about Linksys EtherFast Cable Modem with USB and Ethernet Connection [ BEFCMU10 ] (104831)

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Router problem when I first bought the router and installed it, I got on line fine, but the next time I went to get on line, it wouldn't connect, kept saying no internet connection, so I played around with and got connected, but then it did it again and this time I could not get to connect. had to disconnect it completely to get on line with just the DSL modem. what is the problem. I dnon't know what else to do. the router is the WRT54G my e-mail is thank you very much

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  • janinharbor Feb 02, 2009

    I have charter cable for my desktop with a modem. I started working for a company that wants us to use their provided laptops. They sent this router to me shown below. I had them assist me in connecting it. I last used it to send HIPPA protected information via uploading to the corporation on Thursday nite.
    Friday I went to use it to get onto our other sites on line and it said it is disconnected or unplugged. And it tries to connect via a phone dial up and not via the cable. Of course, I do not have dial up. Also, my own desktop wouldn't connect either, but I got it fixed by myself. My laptop for work hasn't been able to connect to the internet since. My laptop indicates that I have two connections 4 monitor screens in the RT hand corner. One is connected but it won't take me to the company site, its the one that isn't connected that I have to use. I've called our company computer experts this morning and he checked the IP address, and various other things but couldn't get it connected. I don't think he is that smart tho...and I asked to speak with his supervisor and he hasn't not called me back .... I think it needs to have the dial up disonnected and a IP address given to it....but I can't do it by trouble shooting it....I have my ethernet cord from my computer hooked into the Linksys #2 port. They sent two blue cables and one is hooked into my modem at the ethernet site and the other blue code runs from the Linksys #1 port to the laptop. It worked just fine that way for a couple of weeks and now it doesn't after I uploaded on Thursday. Its got to be something simple. I even restored my computer to before it quit on me and that didn't help. I"ve got 3 power surges filled with plug ins, I am so sick of all these cords going everywhere around my desk! I have cable phone modem too and internet modem and cable TV cords!!!!!!!!!!!!!!!!!!!!!!!!!11
    Please help if you can thank-you......cuz without me being able to get online with the laptop I can't work.....and I"m scheduled tomorrow to work and if I can't download the info from the corporation office I loose money.



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What is the modem brand / name? maybe you need to get the modem placed on bridged mode first before you can connect the linksys wireless router. check the ip address and make sure it's the ip of the router.

Posted on Apr 02, 2008


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