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I have a reliance 501 water heater, the pilot light won't light. What do i do?

Posted by avatar on May 18, 2010

Solutions (1)

It would be my guess without seeing it, that you are not holding the gas button down for the pilot light to start or are releasing it too soon for the thermocouple to heat up enough to allow the passage of gas or the thermocouple itself has become defective.

Suggested Solution (3)

1) Shut the breaker off to it at the panel. 2) Hook a hose up to it (the bottom has a drain). 3) Close the valve to the water heater (on the cold water supply). 4) Open drain on the bottom of water heater. 5) Open the relief valve to allow air into the tank (it won't drain otherwise - think if you put your finger on one end of a straw - the liquid stays in until you let go). Why are you draining it by the way?

  • by Author image boredsox1918 Over a year ago

Source: need to empty reliance 501 hot water heater how?

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The Reliance 606 has an enclosed thermal couple. Before you try taking that assembly apart take a wire brush to the bottom opening directly under the burner. There is a metal filter on the very bottom of the water heater. It could be that the filter has gotten filled with dust or animal hair. It took a serviceman 2 days to figure this out for me. The water heater has to have good airflow through that filter to work well.

  • by Author image tpmgt Over a year ago

    • By avatarorbegoso Aug 15, 2011
    • After I couldn't get the company to respond to my letters, emails or phone calls, I filed a complaint with the Tennessee Better Business Bureau. After that the company was really nice, talked me through a couple different things, and I ended up replacing the pilot assembly by myself. Super easy. They mailed it to me free of charge and free shipping! By the way, I am NOT a handy man.

Source: Pilot won't stay lit in Reliance 606 gas water heater

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Check the breaker and top thermostat and make sure they are not tripped. Move onto replacing elements if above is not the problem.
Turn water and power off to heater and attach a water hose to bottom of heater to drain down tank. May have to open hot side on a facuet to get it to drain.
Once drained remove elements with 1 1/2" found at local hardware stores. once elements removed and new ones in place. Turn water on and get the air out of the system. Once water is flowing from the hot side from all of facuet's in house.
Once all air is out now yaou are resady to turn power onto heater.

  • by Author image Randy Marshall Over a year ago

Source: 1992 Reliance electric water heater model 501 has

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