Question about HP LaserJet 4 plus Printer

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Error 13 manual feed paper jam at back of printer

The thin black plastic lever goes up and down freely. So what is nex to look at.

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I suggest you remove any sheets of paper from top tray then lift up and release a black plastic flap found under a plastic overhang on paper exit tray. This lever (If its not broken/missing), should be free and should drop down(under its own weight) freely. If not then it will involve using the manual to remove the top cover and find where lever is jamming (usually jumped out of a guide bearing.)
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Check the Paper Sensor on the ADF. If it is stuck, a Document Jam Error will occur because the scanner will attempt to feed documents when there are none. The sensor I'm speaking of is a black plastic lever that sits in a slot to the right of the feed roller. It should stick up through the slot (3/4 inch) and spring back if depressed and released.

Nov 24, 2010 | Brother MFC-8460N All-In-One Printer

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When printing an envelope, the printer says "paper jam" when there is not. We remove the cartridge and toner, clear the message by hitting start and the same thing happens. We try turning the printer off...


Brother paper jam error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper.
  • To stop the message, open and close the top most cover of the printer.
  • Lastly, verify the flags and the sensors.
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Message says; Paper jam. There is no paper in it. Tried turning off and back on, resetting. Nothing, same message. Any ideas? Thanks, Niki


Hi,
Open the back door and look in the middle of the back cover, there's a black plastic sensor lever that must move up and down freely as the paper passes. That lever gets sticky and needs to be cleaned with alcohol so it can move freely again. You may need to remove the back cover with 2 phillips screws to gain access.
Please rate my response!!

Jan 29, 2010 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Paper jamming


Hi,
Open the back door and look in the middle of the back cover, there's a black plastic sensor lever that must move up and down freely as the paper passes. That lever gets sticky and needs to be cleaned with alcohol so it can move freely again. You may need to remove the back cover with 2 phillips screws to gain access.
Please rate my response!!

Jan 28, 2010 | Brother HL 2460 Laser Printer

1 Answer

My Brother HL-2460 printer is showing a rear paper jam? I can't find anything wrong with it. Where should I look specifically?


Open the back door and look in the middle of the back cover, there's a black plastic sensor lever that must move up and down freely as the paper passes. That lever gets sticky and needs to be cleaned with alcohol so it can move freely again. You may need to remove the back cover with 2 phillips screws to gain access.

Jan 13, 2010 | Brother HL 2460 Laser Printer

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Back door open


Inside the back door is a black plastic guide, in the center there's a lever that moves when paper goes thru, on the right is a flag that needs to be in between the horseshoe shaped sensor on the right. Make sure the lever moves freely...

Oct 02, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

MFP not recognizing paper yet continues to give paper jam errors


On the Manual paper feed you should see a piece of plastic that sticks down where you put the paper, it's called a Flag, make sure that this moves freely back and forth (or up and down)

If the flag is broken or does not move freely the printer will not know that there is paper in the MPF

if you need further assistance in this diagnosis please contact us at help@support.compufirm.net we are Dell certified


May 26, 2009 | Dell 3110cn Laser Printer

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Error 13-jam paper HP Laser 4+


HP LaserJet 4, 4m, 4 Plus and 4m Plus Series Printers - False Error Message 13 PAPER JAM ISSUE: After clearing all jammed paper from the HP LaserJet 4, 4m, 4 Plus, or 4m Plus series printer, the display still reads 13 Paper Jam . Even after cycling the power off and then back on, the error remains. SOLUTION: Open the rear door of the printer. There is a paper sensor near the upper right hand corner of the fusing assembly (just below the right edge of the long yellow warning sticker on the fuser) that can cause paper jam error messages even when there is no jammed paper in the printer. Toggle the thin black plastic lever up and down to make sure it is not stuck or sticky. The lever should be in the down position before closing the back of the printer. If the lever is stuck or missing, the printer will generate a false paper jam message. Hope it will help you !

Apr 02, 2008 | HP LaserJet 4 plus Printer

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Paper Jam Error 2


Hello,
Don't try a dozen things suggested by people online who's credentials are unknown. Go straight to the source.

I had the same issue and just went to www.samsung.com - looked up my model #, downloaded the PDF manual 86 pages and did a search for that error. It had step by step picture diagram of how to clear out the jam.

I just saved the company a few hundred on a service call to our printer sales/service vender.


Oct 28, 2007 | Samsung SCX-4100 All-In-One Laser Printer

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