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What drivers do i need and where can i get them?

I am trying to connect my cell phone (motorola w35) with my computer to transfer pictures and ring tones via usb adapter- but when i try to connect the two my computer says it needs drivers?

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You need a copy of "Motorola Phone Tools". You can get it on Ebay for a couple bucks (instant download).

Hope that fixed ya...


Posted on Apr 02, 2008


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Cant transfer pictures from my phone to the computer it says unable to charge

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Connect your Motorola phone to a computer using a USB cable. Drivers for the phone will be automatically installed when the phone is connected. A notification message should appear in the lower-right corner of your computer screen when the installation is completed.

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    Select and open a folder on your computer in which to save the picture.

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    I need to download pictures from my phone to computer help!!!!

    Motorola does not make things easy. They conveniently include a mini-USB connector on the outside of the V3 RAZR mobile phone. However, if you use a standard digital camera or other USB to mini-USB cable from your Windows XP based computer – nothing works or happens. Well, you do get the Microsoft Windows Add Hardware wizard, but no drivers can be found.
    Motorola and the various carriers have even gone as far as disabling the Bluetooth OBEX file transfer service so you are left with a very crippled Bluetooth. The reason for this is that Motorola wants you to spend more money on a couple of options that they have:

    1. Spend close to $59.95 for their “Motorola Phone Tools” software to charge your phone, transfer pictures, ring tones, sync with your Microsoft Outlook, songs, and other tasks.Update: You can get Motorola Phone Tools now through Amazon for less than $5! Click here purchase Motorola Phone Tools from
    2. Spend money to transfer these files wirelessly, to increase your monthly usage.

    Determined not to go either of these routes, I figured there had to be a couple of basic drivers available on the Internet. Two hours later, after scouring Google and wading through the droves of useless advertisements, I was finally able to locate the drivers that would provide what I was looking for. That means that in quick order I could connect my Motorola V3 RAZR to my Windows XP PC, charge the phone and transfer files! However, if this solution is not for you there are other possible solutions incluing ones cheaper than the $59.95 price!
    To make matters worse, the pages where the drivers were located are poorly organized, littered with unhelpful information, bad text, and had several circular links before you could get exactly what you need.
    So, in order to make this easy for those who follow after me, here is an easy-to-use guide with links to the drivers you will need. A tutorial, if you will. There will be two section of this “How-to” – the first to enable your computer to charge your phone over USB and the second to enable easy file transfer so you can access your pictures, videos, and more!
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    Ring tone


    This information is from the Motorola Customer Help web pages.

    To connect your phone via USB to computer and access your phone's memory card:

    On your phone:
    1. Press the Center Select Key
    2. Scroll to and Select Settings
    3. Scroll to and Select Connection
    4. Scroll to and Select USB Settings
    5. Scroll to and Select Default Connection
    6. Scroll to and Select Memory Card
      This directs the USB connection to your memory card. Attach the Motorola Original USB cable to the accessory port on your phone and to an available USB port on your computer.
    question.gif How do I use my own ring tones on my phone?
    space.gif space.gif answer.gif To put ring tones on your phone using Motorola Phone Tools 4.36c and higher:
    1. Start Motorola Phone Tools.
    2. Choose your phone's profile or create a new profile.
    3. Click OK to wait for a picture of your phone to appear or for your phone to be setup for the first time.
    4. Once the image of your phone appears in the lower right of your computer screen select Multimedia Studio.
    5. On the screen that pops up select Melody Studio.
    6. Select a tab at the top of the screen to find a source for a ring tone. (Samples, My Melodies, My PC, My CD, My Phone).
    7. Select an audio phone you wish to transfer or edit.
    8. Edit the file to your taste or simply choose Transfer to phone.
    9. The file will be put in your ringtone folder.
    To transfer music to your phone via Bluetooth(The computer must have a Bluetooth Profile that supports OBEX File Transfer ):
    Note: The steps you may need to use to transfer music via Bluetooth may differ from the steps used below. A PC and a Motorola PC850 Bluetooth Adapter were used in the steps seen below.
    1. On your computer
      1. Go to My Bluetooth Places
      2. On your phone
        1. Push Menu
        2. Scroll to and Select Bluetooth
        3. Scroll to and Select Setup
        4. Turn Bluetooth Power On
        5. Push Back (right softkey)
        6. Scroll to and Select Find Me
        7. Press Back several times to return to the home screen
      3. Double click Find Bluetooth Devices
      4. Let your computer search and find your device
      5. Double Click on Motorola Phone (Phone's default name is "Motorola Phone" unless you have renamed it in Bluetooth>Setup>Name
      6. Double Click on OBEX File Transfer on Motorola Phone
      7. Computer will be prompted to enter a Passkey
      8. Enter 0000 on your computer and press OK
      9. Phone will ask if you want to Bond with your computer. Select Yes or No
      10. Phone will then prompt you to enter the 0000 Passkey then press OK
      11. Phone will then prompt to Grant or Deny OBEX File Transfer
      12. Double click on audio Folder
      13. Phone will then prompt to Grant or Deny OBEX File Transfer
      14. Computer will now display a conversations and voicerecords folder. Copy and paste or Drag and Drop your m4a (AAC) or MP3 ring tones to the audio folder and NOT into the conversations or voicerecords Folders.
      15. Phone will then prompt to Grant or Deny OBEX File Transfer to complete the transfer
    Note: By putting ring tones on your phone using Bluetooth or Motorola phone tools, you may not be able to remove the ringtone from your phone. Motorola is aware of this and in the future removing the user added ringtones


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    After that depending on if you have bluetooth on computer or USB cable for your motorola just connect cell phone to computer and transfer pics.

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