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External Hard drive won't turn on!!!

My SimpleTech 250GB USB2.0 7200 RPM External 250 doesn't want to turn on anymore.  At first it would just turn on sometimes but by the time I got home from school earlier today it just didn't want to turn on at all.  I just bought it about a month or two ago.  Is there anything I can do to fix it???

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  • liliana_887 Apr 02, 2008

    i bought it from best buy... they don't let you return it after 30 days and i'm 99% positive it's been longer then 30 days... before it completely stopped working it kept making this "click-click-click-click-click-click-click-click... ect."   noise... do u know wat that means???

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Take it back to the store, it should be under warranty,

Posted on Apr 02, 2008

  • Rory Biggs
    Rory Biggs Apr 02, 2008

    Moving parts make up a hard drive. They normally cannot handle be moved from place to place. The shock will break the read head arms. If U are looking for a way to transport data, try a Flash or thumb drive. There's no moving parts and U can get them in 2Gb or larger. An external drive is meant to supplement a pc without installing another hard drive.

    Sorry about Ur warranty.

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My computer will not recognize the drive. Does it have to be connect to a power supply? I have it connected to a usb port


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I need the dc power supply for SimpleTech 250GB USB2.0 7200 RPM External 250 GB IDE Hard Drive


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Purchased about two months ago. the external drive turns constatly making a grindin sound.




You need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

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Dropped external harddrive


If the drive isn't working anymore just RMA (Return to Manufacturer) it. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

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