Question about Jenn-Air JCB2388G Side by Side Refrigerator

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Ice buildup A couple of weeks ago I discovered water on the floor near the freezer. I couldn't tell where it was coming from. I cleaned i t up and it happened a few more times ane then it stopped. A week later I found ice on the bottom of the freezer and I couldn't pull out the basket because there was so much ice there I know there should be a drain hose or pipe but I don't know where it is located. Can this problem be solved?

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Sounds like you have a clogged defrost drain tube. removing back panel of freezer will give you acess to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somwhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials works awesome, after you clear it and all water drain down tube wrap a piece of solid copper wirearound the heater( black calrod heater right above the drain trough) and stick it in the whole maybe an inch or so. now everythime the heater comes on to defrost it will prevent the hole from freezing over

Posted on Apr 02, 2008

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Freezer drain is clogged, I guess, water dripping on the floor, ice buildup on bottom of second door, it has an ice machine built in, what do I do? I'm a female.


Good Morning Andi.

the good news is that the fridge is not likely doing this because you're female, and your description of what has happened with power outages sounds like that's very likely the culprit - a fair amount of melted water dripping, then power comes on and freezes water in the drain.

I don't know your specific model, or if you know where the drain is. it's likely down in the bottom of the freezer compartment. If you remove the lower drawer, or unpack the lowest area, the floor will likely slope toward either an overt hole, or to a slit/hole in the back. If there is actual ice frozen on the lowest shelf/shell of the freezer, you'll want to get rid of it.

Easiest and safest route (as in least likelihood of damaging the freezer or hurting anyone)
  1. Turn the fridge off. It won't be off long enough to risk much thawing, but you don't want the cooling coils actively pulling heat from what you do in the next step.
  2. Hot, even scalding water. Especially if there is overt ice at the bottom, pour small dribbles in at the edge. Some will go across the ice and melt a bit of the bulk. Some will trickle down between the ice and the freezer floor. Do this a couple times, then see if you can pry up sections of the ice from the floor. Pull out as much as you can of the bulk ice. You'll likely want to get a couple of towels out since you'll likely get some water on the floor.
  3. Once you've cleared overt ice from the freezer floor, pour some more hot/scalding water onto the plug, or into wherever the floor slopes to. Be patient and don't pour too big a volume. Ideally, after a few modest pours, you'll get water coming out from under the fridge. If the lower panel will pop loose, get in and use a towel to pick up as much of the water as you can. pour a bit more hot water through and verify it pours through to the floor (or possibly a catch pan).
  4. If you get this far, dry the freezer floor as best you can with the towels, replace the drawer or any unpacked foods, close the freezer, and turn the fridge back on. It will probably be back to normal.

    Good Luck!

    D

Nov 23, 2015 | Freezers

1 Answer

There is a buildup of ice in the bottom of the freezer, and it looks like the water is coming in from vents at the back top (both sides) of the freezer. We do not have an icemaker or water dispenser and...


What you have is an auto defrost drain problem.The refrig. goes into defrost a couple of times a day and the water is supposed to go into a drain hose and out into a pan under the refrig where it evaporates.You need to locate this drain and clean it out.If you can't get to it from the front you may have to pull it out from the wall and try and get to it from there. Hope you found this helpful and thank you for using Fix ya.

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1 Answer

WATER DRIPPING FROM DISPENSER IN DOOR. GE Model TFX20JRBG WH


You are correct. this is actually a faulty inlet valve(dual) assembly. replacing this faulty valve will fix this issue.

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Ice buildup on the coil and ice buildup on freezer floor


you will have to unclogg it..hot water/hairdryer..flexible tubing to push out the clog. the ice on evap coil bothers me though. do all the coils get frosty white(close the door for 10 minutes then check) I fear they aren't and you have a freon leak.

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Ice buildup on freezer floor.auto defrost puts water on floor


You have a clogged drain. If you have a top mounted freezer you might have the drain line on the outside of the fridge. Look for a tube that is thicker than the water intake line and goes from back of bottom of freezer down into the back of the unit to a drain pan. Remove that tube and take it outside and use your hose to shoot a stream of water to clean it out.
If you have a side by side fridge, your drain is still at the lowest point at the rear of your freezer. You may have to removed the rear wall of the freezer to get at it. Remove the back cover to get at the other end of the drain tube. It needs to be cleaned out also.

Apr 22, 2009 | Refrigerators

2 Answers

Water leaking into freezer


It may be the defrost thermostat. This thermostat turns on a heater in the freezer a couple of times a day and melts the ice in the freezer which should go into a tube that leads to a pan underneath the refrigerator, where it sits and evaporates from the heat of the compressor. It could also be the timer which tells the refrigeator to turn off a couple of times a day and tells the defrost thermostat to turn on.

Mar 21, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

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Maytag side by side freezer ice build up


I HAVE A MSD2454GRW, 23.5 CU, MAYTAG AND ICE BUILDS UP ON THE FLOOR OF THE FREEZER TO A POINT WHERE IT RUNS ON THE FLOOR. CAN CLEAN IT OUT AND 12-15 HOURS LATER, ITS BACK.

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1 Answer

My fridge is about a year old and has the freezer on the bottom lately it seems Ice is building up under the basket and eventually I get water on the floor. If I clean the ice out it builds back up in...


Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.
  • or
the water is coming from the freezer when is defrosts. the drain line is in the back wall of the freezer and may be clogged up with ice. clean out the freezer and pour some hot water in the very back of the freezer, this will hopefully unclog the drain. if not, then you have to take the back wall out of the freezer to get directly to the drain line. there should just be a couple screws holding it; it is just an aluminum or plastic panel.
 
  • if you already checked this and think it is a different problem then let me know, i will help you figure it out. 
Mike  

Jul 16, 2008 | LG Refrigerators

1 Answer

Whirlpool refrigerator w/ top freeezer


It has a plugged defrost drain. You may need to defrost for 24 hours with unit unplugged and doors open. UNPLUG FIRST!! f still leaks, you need to remove floor of freezer, then the back wall of freezer. Remove ice. At center rear under coils is the drain hole that is plugged up. Use hair dryer to melt ice. Pour hot water in this area to uncover drain. With hot water in area, you can put a 1/4 diam. hose or copper pipe in drain and blow into it while pressing down. It will slowly go through ice, clearing drain.

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