Question about OKI C5200ne Led Printer

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OKI 5200n Paper Jam Problems

Started having paper jam errors (380, 381, 382) with my OKI 5200n.
Performed MOTOR & CLUTCH TEST in Self-Diagnostic Mode.
The following tests "FAILED":
FUSER MTR REVERSE
REGIST CLUTCH
EXIT SOLENOID
DUPLEX MTOR
DUPLEX CLUTCH
T2 FEED CLUTCH
T3 FEED CLUTCH

What now??
wendydot

Posted by on

  • Anonymous Oct 19, 2008

    Keep gettig a paper jam (382) error and paper is folding up accordian style in the fuser.

  • Anonymous Apr 24, 2009

    How do you do the Motor and Clutch test. Where do I go to get to the Self-Diagnostic mode to see why the paper is not feeding out and why they paper is crumpling up. I took out the fuser in order to get the paper out of the machine.

    Please advise.

    Jean

×

4 Suggested Answers

Soulvisitor
  • 1113 Answers

SOURCE: oki 9800 230 fatal error

No reset need to fix fault then clears...check toner carts are secure on drums, all their contacts are clean,

Replace Toner Cartridges with Gen OKI new ones... are you using non oki product? Cause Toner carts, thats where I would start looking cause the error is the machine not receiving correct information from a little chip built into the toner cartridges to allow operation to begin.

Posted on Dec 21, 2007

  • 44 Answers

SOURCE: oki c5250n paper jam

Unfortunately this may require and engineers visit. If you pull down the MP assembly by using the handle in the middle at the front of the printer you can then see a small "gearbox" at the right hand side of the transfer belt. This is common to feeds from both trays and could be worn. If you remove tray 1 and temporarily tape up the sensor arms to fool the printer into thinking it has a full tray installed, you can the test, by applying a little pressure to the feed roller, to see if it positively moves forward or if you are able to stop it turning. On a brighter note, you may just need new rollers instead of cleaning them.

Posted on Apr 18, 2009

  • 14 Answers

SOURCE: Paper jam near fuser - OKI C5100n

okay, I have this problem I think. It is jamming on the OUTPUT side of the fuser, and I have replaced the fuser with a new one.
I learned tonight, through trying various things, that it will not jam with the printer lid open. (you can make it "print" with the lid open if you push the lid switch in so that the printer thinks it is closed. That made me wonder if it had anything to do with the led strips (black bars attached to the lid) so just for fun I unplugged the C led strip so that it wouldn't produce any light onto the drum. With the lid closed and the C disconnected, the printer will not jam. (but you get no blue on the page of course!) when I re-connect the C led strip, it jams on the output side of the fuser every time. It is very consistent.
I don't understand how putting blue toner on a paper can make it curl so much that it jams up in the fuser, but it does.
I'm sure there is something else gong on here that I don't fully understand- hopefully someone who knows more than I do can use this info to help us all out a little.
I'm going to go and fiddle with the drums now. I don't have an extra one right now, but I'll see if I can narrow it down further.

Posted on Jan 06, 2010

  • 1043 Answers

SOURCE: DRIVER OKI 5200N WINDOW 7 ,,???

I find that I can use a number of HP drivers for them. Just did an office upgrade, and used either HP5 drivers, or HP4300 drivers that are the native drivers in Win7. The HP5 driver is probably one of the best universal drivers out there. They work on almost anything.

Posted on Mar 26, 2010

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The following lists the chain of events that occur when you turn on a printer. You can follow this list as one means of determining if the printer is operating correctly. The exact chain of events depends upon the last power down condition and where the printer has last determined the printhead is positioned, this is stored in non-volatile RAM. The Checklist is the primary reference for troubleshooting power-up problems.

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4. The Boot loader performs CPU initialization and RAM test. It then sends

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6. Low level Power-On Self Test (POST) diagnostics are performed. The

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The following lists the chain of events that occur when you turn on a printer.

You can follow this list as one means of determining if the printer is operating correctly. The exact chain of events depends upon the last power down condition and where the printer has last determined the printhead is positioned, this is stored in non-volatile RAM.


1. Power cord is plugged in and the power switch is turned on:

2. Power supply senses AC line voltage conditions (110 VAC or 220 VAC)

and enables DC voltages. If an overload occurs, the printer turns off the high voltage DC supplies, causing a "blink" effect on the Control Panel LEDs.

3. BIST test flashes the PE LED very briefly at a fast rate until the end of the

next test.

4. The Boot loader performs CPU initialization and RAM test. It then sends

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5. Power-On Self Test (POST) initializes the Control Panel. The Control

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During this time the operator can press the Back button to bypass the remaining POST test.




6. Low level Power-On Self Test (POST) diagnostics are performed. The



Control Panel displays status messages as each sub-test is performed. This test takes about 8 seconds. All LEDs are off during the test. If POST diagnostics pass, the Control Panel displays the Xerox logo and turns on the green LED.

If the test detects an error, the error message displays on the LCD and the printer flashes the LEDs with a repeating error code pattern.

7. The VxWorks operating system is initialized and engine code is started.

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the heaters, clutches, motors and solenoids. As each clutch is tested, you hear clicking with four high tones as each motor is tested. This test takes about 30 seconds.




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Troubleshootinggtabtop.gif
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Hope this help. Please Rate My Response! Thanks! 
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I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

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It sounds like the problem is with cyan drum, drum cover broken?, The fix I'd follow without looking is replace cyan drum (or possible remove drum cover completely if broken) but it could also less likely be the Transport Unit aka "shinny" it just clicks out too for inspection

Keep fingers off drum's and trans unit surface.

Service manual is japanesse english limited stuff, trust me they are not much help, try the user manual it at least has the names of stuff. User manual is on disc that comes with printer or via download from oki's web support page.

Feel free to post back
S.

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