Question about SanDisk Sansa E280 MP3 Player

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My Sansa e280 randomly restarts.

Before nearly every song that I listen to ends, it restarts itself. Not only that, but afterwards, the audio cuts out for the first couple songs after start-up.

No idea how this happened.

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  • 65 Answers

Try to reset it and reload the firmware.

Posted on Apr 01, 2008

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1 Answer

Stucked at Refresh database


When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.

Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.

If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.

Feb 27, 2010 | SanDisk Sansa E280 MP3 Player

1 Answer

Sync-ing problem


the songs could be corupted

Sep 19, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Mp3 player restarts whenever i skip a song


try using recovery mode with the sansa.fmt file and update the firmware. this will erase all your music from the device so you will have to reload all your songs but it will probably fix the issue.

Jan 07, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Songs are there but not there


Put those songs into the My Music folder in your computer. Then open Windows Media Player, and give Windows Media Player a couple of minutes to re-read the songs. then Sync those songs to your player using Windows Media Player.

Apr 13, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa E280 MP3 Player has problem synchronising playing songs


Make sure your Rhapsody subscription is paid and up to date - if it ever lapses you will lose the songs. also, check out the License tab under properties for the songs that failed - the license may have a fixed-term/expiration date and can no longer be synced without paying $$. Rhapsody sucks like that.

Apr 12, 2008 | SanDisk Sansa E280 MP3 Player

2 Answers

My Sansa e280 shows "no song" when I try to listen to music


well i guess it works if u do this if you using xp or vista
1.take all the (songs) ... tht you want to ne folder not on the mp3..
2.format the big partition on the mp3
3.uppgrade the firmware i think you can get a software to that on this site.. www.sansa.com
4.pull the songs .. photos movies to your mp3\4 and try if it doesen´t work i guess you got to reinstall the hole sh#@
:( hopes it works..

Jan 29, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

My e280 sansa mp3 player is not working.....help please....


There is a problem with the device firmware itself..you can try to reset the player by holding the power button down for 15-20 seconds or until it resets....the latest firmware for the e280 resolved much of the freezing issues....also there are two modes for you to use the e280 the msc and mtp.....try deleting in mtp mode....if that doenst solve it...just go to the sandisk site to get a firmware upgrade done...and that would solve the proplems..

Jan 02, 2008 | SanDisk Sansa E280 MP3 Player

3 Answers

Sansa e200 froze


hold the menu button for about 15 sec. and it'll turn off

Dec 28, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Data Refresh


The simple answer is to edit the genre data of your hard rock songs from "Hard Rock" to "HardRock" (remove the space). This sounds stupid but it causes the e280 to freeze during the refresh database phase after writing songs to the device.

I've also noticed that some genres are renamed from what they actually are. Soul, for example, shows up as Punk in the genre list of the e280. Southern Rock displays as Comedy. Mine has version 3.01.11 firmware. I renamed "Soul" to "Soul-" to get rid of the Punk tag, and "Southern Rock" to "SouthernRock" to get rid of the Comedy tag. "Ballad" shows up as "unknown" so I change it to "SoftRock" to solve that issue.

I haven't tried other genres so if you don't have any hard rock songs on your player, try renaming the genres tags to something else to see if it solves your problem.

Dec 28, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

Infinite folders and inability to play music


You need to reinstall the firmware, which can be found on Sansa's site. If this is not an option, which it likely is NOT, you need to send the device out via the MFG warranty, or just send it to the MFG. If you look into the files on this device, it has a VERY VERY bad history with performance on this site. I hope this helps! problem solved!

Aug 07, 2007 | SanDisk Sansa E280 MP3 Player

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