Question about SanDisk Sansa e260 MP3 Player

1 Answer

Computer everytime i plug my sansa in i get a safely remove hardware icon in the bottom right hand corner of my computer and it won't recognize the player

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  • rrk91 Apr 01, 2008

    thanks a lot it worked

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Hi have you still got the software that came with it if so then try reinstalling this but if that dont help the problem then you might need to put the device in recovery mode and donwnload the latest firmware

Posted on Apr 01, 2008

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1 Answer

How do you take music off your mp3 player


Hello,

The Sansa c140 can be operated in MSC and MTP mode for transferring and deleting music files.
See also setting USB mode for autodetect or MSC mode on page 16 of the manual: link to the Sansa c100 series manual.

  • For deleting files a connection to a computer has to be made in either MSC or MTP mode, see page 10 of the manual.

MSC mode means that a computer will see the player as a removable disk when connected.
It's like exploring the computer detecting the player as an external memory, showing up as a drive letter with about 1 GB of memory.
Before disconnecting the player, always safely remove hardware, the icon in the bottom taskbar on the right.

MTP mode means that a computer has software installed like Windows Media Player 10 and in this software, when started, the player is being recognized as Sansa c140.
Before disconnecting the player, wait for the message that it is allowed to disconnect the device.

How to use Windows Media Player 10 ? See the site of Microsoft:
http://www.microsoft.com/windows/windowsmedia/player/10/using.aspx

Need more help ? Just post a comment.

Dec 27, 2009 | SanDisk Sansa c140 MP3 Player

1 Answer

My sansa fuze i plug it in to the computer and it doesn't recognize the device and i have tried all usb options on the device. What do i do it wont charge at all.????


Hello,

When the Fuze can be switched on:
1. slide the power on switch shortly upwards to put the player on
2. hold the power on switch upwards for 15-20 seconds
3. release the power switch
Next try to switch the player on and see if it reacts normally.
Switch the player off again and try charging again, making connection to a computer.

When charging still doesn't start, disconnect the player from the computer:
4. slide the power switch downwards into the lock position,
forcing MSC mode
5. connect the player to the computer for charging in MSC mode
for a about 3 hours.
6. while charging use the Sansa Firmware Updater to check for
updates. When not installed already download the Sansa Updater
and run this execute file.
Updates for the player can only be performed in MSC mode.
The updater only works when you're logged in to the computer having administrator's rights and running Windows operating system.

MSC mode means that the computer sees the player as a removable disk. When in MSC mode, always disconnect through the icon "safely remove hardware" in the right corner below of the computer screen.


When the display of the player doesn't react at all after the reset and charging procedure, the battery of the player can:
a. be too far empty or
b. have a fast power loss.
The load of the power supply from the USB ports might be to weak to get the player charged.
When point a. is the case, an extra power adapter connected to a wall socket, providing more power, could help.
When the battery has had many loads it can be at its end of duty cycle. Then battery replacement will be required.

Need more help ? Just post a comment.

Dec 27, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

Need to download the driver for my sansa fuze, do not have a cd rom on my netbook to use the cd


Hello,

The Sansa support site for the Sansa Fuze is on this site:
http://kb.sandisk.com/app/answers/detail/a_id/3249/session/L3NpZC9naFVzVmRRag%3D%3D/sno/0

important
Take notice of the player's connection mode, see page 15 (=13 of the manual).
Install and update Windows Media Player 11 or other supporting media software on the computer, when transferring in MTP mode.
Always go through the safely remove hardware routine (icon in the right bottom corner of the screen) before disconnecting the player in MSC mode.


Updating the Sansa Fuze's firmware, getting user manual and media
converter can be reached by going to the Sansa Firmware updater
support link, see:
http://kb.sandisk.com/app/answers/detail/a_id/278

Need more help ? Just post a comment.

Dec 24, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

I can't get the songs downloaded from my Windows Media Center to the sansa m240 MP3


Once your MP3 player is connected to the computer, open Windows Media Player. Click on the "Sync Music" tab. Drag songs that you want from your Windows Media Library over to the "Sync Music" column to create a playlist. Click the "Begin Sync" tab at the bottom once you have all of the songs on your playlist. This action will sync all of the songs to your MP3 player with one click. Disconnect your device once songs have been transferred by clicking on the "Safely Remove Hardware" icon in the bottom-right side of the desktop tray.

Sep 30, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Can't download pictures or videos to my iVO m640


Before disconnecting your MP3 player, down in the right hand corner there will be an ion that is the safely remove hardware removal tool. Click on that instead f just pulling the usb cable out of the computer.

Jan 13, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Icon doesn't show up in my computer


Do a firmware upgrade first. If not allowed, then download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532

"Safely remove hardware" is a normal function of Windows - it allows you to disconnect your Mp3 player without messing it up (unplugging any mp3 player while it is still "thinking" is the number one reason for mp3 player failure - always be patient with mp3 players, and try to always use the Safely Remove Hardware feature of Windows).

-Tha Mp3 Doctor

Feb 03, 2008 | SanDisk Sansa Clip MP3 Player

5 Answers

Stuck in "sandisk initializing screen"


To those that are having problems with the MP3 player not being recognized. With Windows XP there is a little Icon on your Systems Tray that is called the "Safely Remove Harware Icon". Not using this Icon when unpluging MP3''s or zip drives can cause your PC to no longer recognize it. Toshiba Satellite laptops are known for this, others probably have the same problem. The solution here is to install the latest update of the ACPI Flash Bios for the Toshiba Satellite computer. Maybe this is also the problem with other PCs. To prevent these problems allways click on the Safely Remove Hardware icon before removing the MP3 player or any USB flash drive
1 With your m240 set to MSC and connected, go to "My Computer" and "right click" on the "Sansa m240" icon and select "Properties"
2 In that window, select the "Hardware" tab
4. In that "All Disk Drives" window, highlight the "Sansa m240" drive and select "Properties" (at the bottom)
5. In that window, select "Policies"
6. And there, set it to " Optimize for Quick Removal" and click OK and OK again

Dec 02, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

Disconnecting from the computer


anything that comnnects via usb as a portable device will be in the taskbar somehere normally a little grey icon with a green arrow above it, right click it and select the remove hardware device you need to remove.

Sep 07, 2007 | SanDisk Sansa E280 MP3 Player

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