Question about Heaters
Check if it is in automatic and if so try manual. Also check to see if there is a safety switch on the bottom that may be stuck. If not, you may have a defective switch that may be repaired/replaced
Posted on Apr 03, 2008
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Jan 07, 2014 | Holmes Products Heaters
You say the heater is 'old', so I assume that it's out of its 2 year warranty? Are you referring to the wall-switch or the switch on the heater itself?
The customer service department will be able to give you guidance on finding the problem and resolving it. If you call 0845 600 5111 and have your series number (top left of the unit) and model (CXL) to hand they will be able to help you.
P.S. Please don't try to take the heater apart or remove it from the wall unless you have experience in working on storage heaters, as the unit is VERY heavy!
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