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Sonic update manager not working...get message at startup that I cannot get rid of

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  • go to start/run
  • when box opens, type in “ msconfig
  • go to start up tab and de-select the item that corresponds to that message.
  • close off, and next time you boot it will be gone
good luck
Terry

Posted on Apr 02, 2008

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I have this window that keeps popping up ''sonic Update Manager''. They want me to put in a cd that has the file um.msi in it. This was a download so I do not have a disk. I continually ''end Task'' in the...


Follow this procedure and your problem will be resolved. Do exactly i say..!

Step 1:- First Downlaod the windows Clean up utility.

http://support.microsoft.com/kb/290301

Click on the link above --> and then Under Summary Option on this page.

Click on the link mention below:-
( Download the Windows Installer Cleanup Utility package now. )

Install the windows clean up utility on the computer.

Once it is installed Hit the finish button.

Now Click on start-->go to All programs-->navigate
Microsoft windows Clean up utility software.--> click on it and runn it.

Once the Clean up utility window opens up.

Find out sonic Update Manager in the list you see.

Click on it and highlight it .

Now click on the button remove at the botton of that screen.

Once it is gone. Restart the computer your system will not pop up that message again.

( Reason :- The reason why you are getting that message is that the sonic Update Manager software is not installed properly on your system which is why it keeps poping up the MSI ( microsoft Installer ) on your screen for sonic Update Manager. )

So to get rid of it just remove the MSI from the list in windows clean up utility and it will not pop up again.

Let me know if it works for you.

Please do follow the instructions as provided. It will work.








May 11, 2010 | Computers & Internet

1 Answer

It's a message keep popping up on the screen about sonic updated manage some like that


This is about Sonic software installed on your PC. If your PC is new then just update it. Please use this link: http://tools.roxio.com/support/dell/isum_hotfix.exe
If you're not using it and really wants to get rid of it, then all you have to do is to just disable it. To disable the Sonic Update service that starts up when you computer starts, you can go to Start, click on Run, and then type in MSCONFIG and pressing Enter .
Next click on the Startup tab and you’ll see a list of all of the processes that start up when your computer starts up. You can uncheck any service to prevent it from loading during bootup. For the Sonic software, you need to search for startup item named sgtray, or that has the words Sonic Update Manager or Update Manager in the path for the command or location. Also, if you see isuspm or issch, go ahead and uncheck them too.
Hope this help . . .

Nov 08, 2009 | Computers & Internet

1 Answer

Can anyone tell me how to get sonic update off my computer screen, i tried everything i could think of but it comes back when i try to cancel it, it says there is another program running that is updating...


Hello,

I assume you have tried the Add/Remove Programs routine...and didn't work.

A second solution is to disable the Sonic Update service that starts up when you computer starts. You can do this by going to Start, click on Run, and then typing in MSCONFIG and pressing Enter.

Click on the Startup tab and you’ll see a list of all of the processes that start up when your computer starts up. You can uncheck any service to prevent it from loading during bootup. For the Sonic software, search for any startup item named sgtray, or that has the words Sonic Update Manager or Update Manager related to the path your application is installed.
Also, if you see isuspm or issch, uncheck them too. You may also see something called “UpdateService” or “InstallShield” in the command column, make sure to un-check those. Don't worry about disabling an important process as windows will give you an error message, so unless you get an error, it is safe do do it. You can always check again any processes you need.

A third solution is to clean up the Windows Installer files in Windows. Sometimes they get corrupted and cause problems that translate into popups on your screen.
You can download the Windows Installer Cleanup Utility straight from Microsoft and hopefully it will help you even if all of the above have failed.

Hope you get your annoying popup killed!!

Oct 10, 2009 | Computers & Internet

1 Answer

Sonic update manager


either uninstall sonic or
uncheck the sonic software in MSconfig

MSconfig

goto Start-Run-type msconfig
click on Startup tab
unclick any reference to sonic software
reboot

Oct 09, 2009 | Computers & Internet

1 Answer

CAN'T INSTALL WINDOWS SERVICE PACK 3 (KB936929) and SONIC UPDATE MANAGER


All you need to do is open sonic update and disable sonic update manager from running automatically.Then reinstall the updates.

May 16, 2009 | Dell Precision 380 P4 Dual Core 3 GHz...

1 Answer

A pop up.refuses to be deleated its called (sonic update manager) It has not been asked for & messes up logging in & logging out.


Hello,
This pop up is because Sonic update Manager is running in the background. If you don't use Sonic then uninstall it else if you want to keep Sonic but get rid of this pop-up then
click on start --> Run --> type msconfig in the run box
Go to Services tab and first check the bottom check box that says "Hide all Microsoft services" then go through the list and see if you can find anything that matches the description of Sonic update Manager and uncheck it.
Click on the Startup tab and uncheck the items that match the sonic description.
Apply the changes and the computer would ask you to reboot to apply the changes, reboot the computer.

Let me know if you still face issues after that.

Please rate the solution

Regards,
Srinivas

Apr 08, 2009 | Computers & Internet

1 Answer

When I reboot my PC or open Sonic, I get a Sonic Update Manager window that says "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Sonic...


Download and install CCleaner.
You can use ccleaner to clean up all windows and internet temporary files, ren a registry clean and also in "tools > startup" stop that annoying Sinic nag screen from coming up.

www.ccleaner.com

Aug 09, 2008 | Sonic Computers & Internet

1 Answer

Hi, I bought a Dell computer which had a faulty Sonic programme in it. I have completely deleted Sonic from my machine but Windows Installer is still trying to download Sonic every time I start up my pc. ...


go to start....run

In the box type msconfig

Go to the startups. Look for a program that relates to sonic update and uncheck the box. Press okay, restart the computer at the prompt. When it boots back up, click ok in the box that will appear. It should be taken care of.

Jul 03, 2008 | Sonic Computers & Internet

1 Answer

Getting message at start up that I have to configure sonic update manager...but do not have disk and can't get rid of message


  • go to start/run then type in "cmd
  • when box opens, type in msconfig
  • go to start up tab and de-select the item that corresponds to that message.
  • close off, and next time you boot it will be gone
good luck
Terry

Apr 01, 2008 | Computers & Internet

1 Answer

Please wait while windows configures sonic update manager...the feature you are trying to use is on a CD-rom or other removable disk that is not available....etc. I cannot get rid of this start up message


  • go to start/run then type in "cmd
  • when box opens, type in msconfig
  • go to start up tab and de-select the item that corresponds to that message.
  • close off, and next time you boot it will be gone
good luck
Terry

Apr 01, 2008 | Computers & Internet

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