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Sonic update manager not working...get message at startup that I cannot get rid of

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  • go to start/run
  • when box opens, type in “ msconfig
  • go to start up tab and de-select the item that corresponds to that message.
  • close off, and next time you boot it will be gone
good luck
Terry

Posted on Apr 02, 2008

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I have this window that keeps popping up ''sonic Update Manager''. They want me to put in a cd that has the file um.msi in it. This was a download so I do not have a disk. I continually ''end Task'' in the...


Follow this procedure and your problem will be resolved. Do exactly i say..!

Step 1:- First Downlaod the windows Clean up utility.

http://support.microsoft.com/kb/290301

Click on the link above --> and then Under Summary Option on this page.

Click on the link mention below:-
( Download the Windows Installer Cleanup Utility package now. )

Install the windows clean up utility on the computer.

Once it is installed Hit the finish button.

Now Click on start-->go to All programs-->navigate
Microsoft windows Clean up utility software.--> click on it and runn it.

Once the Clean up utility window opens up.

Find out sonic Update Manager in the list you see.

Click on it and highlight it .

Now click on the button remove at the botton of that screen.

Once it is gone. Restart the computer your system will not pop up that message again.

( Reason :- The reason why you are getting that message is that the sonic Update Manager software is not installed properly on your system which is why it keeps poping up the MSI ( microsoft Installer ) on your screen for sonic Update Manager. )

So to get rid of it just remove the MSI from the list in windows clean up utility and it will not pop up again.

Let me know if it works for you.

Please do follow the instructions as provided. It will work.








May 11, 2010 | PC Desktops

1 Answer

I have this window that keeps popping up ''Sonic Update Manager''. They want me to put in a CD that has the file UM.MSI in it. This was a download so I do not have a disk. I continually ''End Task'' in the...


There could or should be an item in setup that allow you to disable the auto update feature. Failing that, you could search the registry for the keys that invoke this, but that is for advanced users. Otherwise, download Revo Unistaller and get quit of the program.

Mar 19, 2010 | Dell PC Desktops

1 Answer

It's a message keep popping up on the screen about sonic updated manage some like that


This is about Sonic software installed on your PC. If your PC is new then just update it. Please use this link: http://tools.roxio.com/support/dell/isum_hotfix.exe
If you're not using it and really wants to get rid of it, then all you have to do is to just disable it. To disable the Sonic Update service that starts up when you computer starts, you can go to Start, click on Run, and then type in MSCONFIG and pressing Enter .
Next click on the Startup tab and you’ll see a list of all of the processes that start up when your computer starts up. You can uncheck any service to prevent it from loading during bootup. For the Sonic software, you need to search for startup item named sgtray, or that has the words Sonic Update Manager or Update Manager in the path for the command or location. Also, if you see isuspm or issch, go ahead and uncheck them too.
Hope this help . . .

Nov 08, 2009 | PC Desktops

1 Answer

CAN'T INSTALL WINDOWS SERVICE PACK 3 (KB936929) and SONIC UPDATE MANAGER


All you need to do is open sonic update and disable sonic update manager from running automatically.Then reinstall the updates.

May 16, 2009 | Dell Precision 380 P4 Dual Core 3 GHz...

1 Answer

Roxio update manager cannot find Um.msi


I found this...may be helpful...

Usually, a "UM.MSI" error means that the update manager may have become corrupted and needs to be reinstalled

To resolve :

> Permanently remove the Sonic Update Manager. This will not affect the performance of any Sonic/Roxio software currently installed on the system.


> Reinstall the application.if any errors while installing then install the fix.


> This may be caused by removing certain non-Sonic/Roxio applications that share file resources with our Sonic/Roxio software. To fix, you will need to replace these files with this fix utility: http://tools.roxio.com/support/dell/isum_hotfix.exe


> Be sure all Sonic and Roxio applications are shut down before launching this utility. This hotfix requires a reboot. No reinstallation of the software is necessary.

Apr 19, 2009 | Dell Dimension 9150 (DIM915MIN) PC Desktop

1 Answer

A pop up.refuses to be deleated its called (sonic update manager) It has not been asked for & messes up logging in & logging out.


Hello,
This pop up is because Sonic update Manager is running in the background. If you don't use Sonic then uninstall it else if you want to keep Sonic but get rid of this pop-up then
click on start --> Run --> type msconfig in the run box
Go to Services tab and first check the bottom check box that says "Hide all Microsoft services" then go through the list and see if you can find anything that matches the description of Sonic update Manager and uncheck it.
Click on the Startup tab and uncheck the items that match the sonic description.
Apply the changes and the computer would ask you to reboot to apply the changes, reboot the computer.

Let me know if you still face issues after that.

Please rate the solution

Regards,
Srinivas

Apr 08, 2009 | PC Desktops

1 Answer

When I reboot my PC or open Sonic, I get a Sonic Update Manager window that says "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Sonic...


Download and install CCleaner.
You can use ccleaner to clean up all windows and internet temporary files, ren a registry clean and also in "tools > startup" stop that annoying Sinic nag screen from coming up.

www.ccleaner.com

Aug 09, 2008 | Sonic PC Desktops

1 Answer

Hi, I bought a Dell computer which had a faulty Sonic programme in it. I have completely deleted Sonic from my machine but Windows Installer is still trying to download Sonic every time I start up my pc. ...


go to start....run

In the box type msconfig

Go to the startups. Look for a program that relates to sonic update and uncheck the box. Press okay, restart the computer at the prompt. When it boots back up, click ok in the box that will appear. It should be taken care of.

Jul 03, 2008 | Sonic PC Desktops

1 Answer

Getting message at start up that I have to configure sonic update manager...but do not have disk and can't get rid of message


  • go to start/run then type in "cmd
  • when box opens, type in msconfig
  • go to start up tab and de-select the item that corresponds to that message.
  • close off, and next time you boot it will be gone
good luck
Terry

Apr 01, 2008 | PC Desktops

1 Answer

Please wait while windows configures sonic update manager...the feature you are trying to use is on a CD-rom or other removable disk that is not available....etc. I cannot get rid of this start up message


  • go to start/run then type in "cmd
  • when box opens, type in msconfig
  • go to start up tab and de-select the item that corresponds to that message.
  • close off, and next time you boot it will be gone
good luck
Terry

Apr 01, 2008 | PC Desktops

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