Question about Motorola Mobility RAZR V3xx Cellular Phone

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Multimedia Texts Problems

I can send and recieve regular text but not video or picture text.

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  • Anonymous Mar 27, 2009

    Mine is doing the exact same thing. I am trying to find a way around it.. but it just isn't working... I'm thinking about just getting a new phone.

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Must have internet available on phone to send mms or "video or picture text".

Posted on Apr 06, 2008

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Posted on Jan 02, 2017

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I have an Intensity 2 and I am able to send/recieve regular texts, but I cannot send/recieve any kind of multimedia texts. My friend has the same kind of phone as me and she is able to send/recieve...


Completely dis-assemble your phone and leave it alone on aa dry surface for a while and then put everything back together and reboot. If it still does not work make sure you have the unlimited plan with your service because if you don't you may only have unlimited SMS Messaging that doesn't include multimedia. I hope that helps you out. If Neither of those are helping then go see your service provider and see if they can fix it for you. They shouldn't have a problem with just adjusting it to where you can recieve multimedia, even if you do not have a warranty on the phone.

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Make sure you are following all the steps, because picture message looks the same as text but has one extra menu for adding the image itself. Watch the steps at http://www.HandBookLive.com under Electronics->Cellphones category click on Motorola RAZR video. Chapter 14, called "Send pictures to your friends"

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Hi to send and recive picture texts you will need to contact your network service provider and get them to send the MMS settings and GPRS settings to your handset, without these settings saved to your phone you will not be able to recive the picture texts, hope this helps.

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Most likely, your provider did not activate the text messaging for sending. The phone company has to activate the features to allow usage.

Jerry G.

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Regular texts change to picture msgs when sending!


just happened to me. deleted my inbox(400+ messages) and it went back to normal.

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