Question about Washing Machines

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LG Intello 7KG Washing Machine

Model - WM-1371 FHB

Fault Code OE
Pump not running / not pumping out - stops half way through cycle (before spin but after wash).

If run from Rinse / Spin - OK until pump out.

From LG Manual:

OE : Drain Hose is Kinked or clogged or The Drain Filter is clogged - Clean and straighten the drain hose / clean the drain filter.

BUT!!

It isn't blocked - am looking at the pump next!!

Cheers John

Posted by on

  • locris Apr 02, 2008

    Thanks for your help, which I picked up after I had fixed the machine, but which was never the less most helpful, and right!!



    To get at the pump easily, you have to turn the machine upside down - don't hesitate unless it is still full of water ;-)



    Pumps go regularly so there should be a fairly quick and easy way to remove/replace it - don't simply start undoing every screw you see. there will be some quick release clip and a couple of screws. You will also have toi detach the hoses - watch out for those super tensile hose clips - I used Mole Grips, judiciously adjusted.



    Pump comes apart easily (3 screws) clean it out thoroughly taking care not to get water into the electronic bits!!



    Remove **** (mine had a 6" piece of thick black cord wrapped around the impellor) reasemble and hey presto!!



    Cheers John


  • Anonymous Mar 28, 2014

    on washing cycle code OE keeps coming up.checked drain hose,pump and filter.all good.what else could it be?

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  • 26 Answers

You may have some articles that made their way into the pump housing. Alot of times I see dimes get stuck in the ports of the pump, remove and check out thoroly and also check hoses coming to pump for little son of a gun articles that like to hide.

Posted on Apr 01, 2008

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