Question about Washing Machines

1 Answer

LG Intello 7KG Washing Machine

Model - WM-1371 FHB

Fault Code OE
Pump not running / not pumping out - stops half way through cycle (before spin but after wash).

If run from Rinse / Spin - OK until pump out.

From LG Manual:

OE : Drain Hose is Kinked or clogged or The Drain Filter is clogged - Clean and straighten the drain hose / clean the drain filter.


It isn't blocked - am looking at the pump next!!

Cheers John

Posted by on

  • locris Apr 02, 2008

    Thanks for your help, which I picked up after I had fixed the machine, but which was never the less most helpful, and right!!

    To get at the pump easily, you have to turn the machine upside down - don't hesitate unless it is still full of water ;-)

    Pumps go regularly so there should be a fairly quick and easy way to remove/replace it - don't simply start undoing every screw you see. there will be some quick release clip and a couple of screws. You will also have toi detach the hoses - watch out for those super tensile hose clips - I used Mole Grips, judiciously adjusted.

    Pump comes apart easily (3 screws) clean it out thoroughly taking care not to get water into the electronic bits!!

    Remove **** (mine had a 6" piece of thick black cord wrapped around the impellor) reasemble and hey presto!!

    Cheers John

  • Anonymous Mar 28, 2014

    on washing cycle code OE keeps coming up.checked drain hose,pump and filter.all good.what else could it be?



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 26 Answers

You may have some articles that made their way into the pump housing. Alot of times I see dimes get stuck in the ports of the pump, remove and check out thoroly and also check hoses coming to pump for little son of a gun articles that like to hide.

Posted on Apr 01, 2008


1 Suggested Answer

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Error code 0E on LG WM1290 FHB ?

The error code 0E stands for obstruction error, meaning that the drain line is obstructed. This is why the spin fails as all the water is not being drained. Check the drain hose for kinks and clean the drain filter. If they are not the problem, there could still be an obstruction in the drain hose in or about the drain pump.

Dec 28, 2014 | LG Washing Machines

1 Answer

My machine wont run, i replaced the drain pump and thermostat sensor.

Depending on your model pushing soil level and spin speed at the same time then hitting the power button will start it in diagnostic mode from here out pushing start will check its features, door lock, low spin, high spin, pre wash, wash, bleach, softener, rinse, drain, spin...ext

Jun 01, 2014 | LG WM2688HWM TROMM SteamWasher

1 Answer

LG washing machine, WM 1371(6)FHB, 7 years old, sounds like main bearing on the way out. Is it economical to repair? I'm mechanically/electrically competent.

Some of the LG washers have a 10 year warranty on the motors and your issue could be fixed for free by LG if your problem is the motor.

Open the door of the washer and spin the inner tub fast and listen to find out if you hear a bearing or if it is the motor.

If the bearing is bad, labor and parts would be around $490 - $700. This is a major repair because the bearing is sold with the back half of the outter tub assy. So, you just cannot replace the bearing.

If its the motor, call LG about a posible warranty repair.

Good luck.

Jul 23, 2010 | LG Washing Machines

1 Answer

My lg 7KG 1405F model in does not complete the washing cycle stops at rising (oe) is the code

OE is drain error, which means that the machine has detected that the water level is not lowering quickly enough...Probable cause is a blocked pump filter...Check via small door at floor level..Unscrew pump cover and clear filter....Remember that all water will drain from this point, so drain machine first...Leaning the machine back can help...Good luck....Nomess

May 20, 2010 | LG WM-1480FHD Front Load Washer

1 Answer

The washer does not go into the spin cycle

if it gives you an oe code then your filter is blocked or bad water pump clean out filter at front of washer (bottom left corner)

May 06, 2010 | LG WM-2277HW Front Load Washer

1 Answer

Code error

The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.

LG themselves have some information on this error code..

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Dec 13, 2009 | LG WM-2077C Front Load Washer

1 Answer

Half way through the cycle I get a suds on the display then the other code I get is oe. Any suggestion on what is wrong?

The Suds code is a SUDS LOCK (Overdose of Detergent detected during the Wash Cycle)The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

  • If too much detergent was used, run the unit through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent.
  • Check the drain hose and make sure it is not plugged or kinked.
  • Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
  • Check & Clean Drain Pump and Filter of foreign objects and debris
  • Check Drain Pump
  • Check Pressure Switch
  • Check CCU

Nov 09, 2009 | Maytag Neptune Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

691 people viewed this question

Ask a Question

Usually answered in minutes!

Top Washing Machines Experts

Gerry Harvey
Gerry Harvey

Level 3 Expert

1481 Answers


Level 3 Expert

85178 Answers

Brad Brown

Level 3 Expert

18108 Answers

Are you a Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides