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I called Venturer's support line. They are aware of the problem (a connection between the player and the monitor). True in my case because i can connect it to a television and it plays fine. For $45 (flat rate) they will repair or replace the units with new 1 yr warranty. The $45 includes their shipping it back to you, but naturally I'll have to play postage to send it to them. (The number I called was 800-252-6123)
The shipping address is:
Venturer Electronics (make check out to this name)
203 Eggert Road
Buffalo, NY 14215
I was given a reference number to put on the outside of the box, but I'm sure it was specific to my name and address they requested.
Need to know the country that your DVD player was set for and the brand. Some MFRs do not have a code selection in the service mode set up. Also, were the movies in question come from your country of oigin? Accordianman