Question about Epson Stylus Photo R320 InkJet Printer
My epson r320 printer powers on and makes a grinding sound then says "general error" on the console. It is not a waste ink error. As I have replaced the waste ink pads and reset the counter.
Turn off the power and look inside the machine to the right hand side. Just in front to f the print head you will see a white plastic dowel (see photo). Use something technical - like a finger, pen or screwdriver - to push this dowel in. You can then move the print head by hand to the middle of the carriage.
Once moved, turn the printer on and watch it travel back to the home position. If after returning home the dowel pops back out and does not retract itself, you will need to strip the machine out and rebuild the ASF section. Sounds hard but its just a few plastic parts to take apart and reassemble whilst looking to see if anything is broken.
Get a service manual; for the machine HERE if you need to strip it out.
Posted on Sep 19, 2008
I actually think this could be that the flat cable that runs into the back of the printhead carriage has come loose.
The effect is much like the printer becoming blind as this cable runs into a sensor that reads the plastic strip across the back (probably too much information).
Anyway, you need to locate the flat brownish cable which will run around the back of the printhead carriage and gently push this back into the little socket that sits on a circuit board back there.
This may not work so apologies if it gives false hope but this is one that would match the "Stuck far left" issue.
Posted on Feb 15, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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