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I have a friend that had a hard drive failure and they bought a new hard drive, they asked me if i would help them to get it back to a operational state. i took thier computer to my house to restore the hard drive with the restore disks that came with thier computer and when i get to the point to use the restore cd roms it says this must be a gateway computer. So i'm somewhat confused as to what to do since it is a gateway and its the disks that came with it why is it doing this. long story short, i formated the hard drive and fdisk it like i have done on other computers. PLEASE HELP ME BECAUSE I DON'T WANT TO LOOK TOTALLY STUPID.

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  • mikey23r Apr 02, 2008

    To ekse, and the fixya, thanks for the input. i didn't think i had to wipe the hard disk to all zeros, since its a new hard, however i'll try it. i have aprogram that wipes the hard drive, its called lysol.

    i wiped the new drive and then i fdisked then partioned it then formated it. i did'nt know anyone would anwser me. its nice to have nice people, "in the know to help each other". i'm still bummed out because it still tells me i need a gateway computer

    when using the restore disk. i don't know but my friend said if they could just get thier windows me back they could start all over, and that would do for them. i offered win 98 but they don't like anything except "win me." personally i like win 98 or win xp.

    thanks for your asist. mikey23r

  • mikey23r Apr 03, 2008

    I would like to help your rating but i don't know how to ad to or take away a ratting, i could use your help on this matter.

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  • PC Desktops Master
  • 13,433 Answers

Give me your email and Il email you some information.

Posted on Apr 01, 2008

  • 1 more comment 
  • Ekse Apr 01, 2008

    the reason i want your email is becouse I dont want to share the information publicly.



    Give it to me within 20 minutes to get a ansver today, Im going to bed soon.

  • Ekse Apr 01, 2008

    actually im going to bed right now.



    I found something else for you

    http://support.gateway.com/support/drive...



    check and scan the harddisk with this utility^




  • Ekse Apr 02, 2008

    Oh I see, so you changed the harddrive. Thats the thing the setup cd most likely looked up some information from the harddrive and wont install.



    Its a copy protection system so people dont install the gateway software on other computers.



    Basicly if the computer has a license code on it, xp home xp pro

    Then you can go and download a illegal copy, becouse you already have a lisence. and that lisence is what makes your operateing system geniue.



    So Id suggest you get a cd xp i supose, then all the drivers for the pc, from the gateway site, and so on what programs came with the gateway



    one place to get a copy of a xp cd is www torrentz dot com look for windows xp. you could order one from microsoft but they probably wouldnt send it.



    Oh by the way, Im trying to get my rateing to 85% or more, could you give me a fixya rateing now that you know exactly how to fix the pc?



    Thanks, If you need more asistance, let me know. Good luck.

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