Re: bottom container does not catch water when I vaccuum
I am about to go wrestle with the vacuum once again. I read somewhere that I should check the tube that extends from the handle and also check the other tubes to make sure there are no holes in them and to also check the seals. If I get it to work I will let you know.
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Water will clean carpets but not very well. For the best results don't put any cleanser in your machine. Soap can clogged up the lines in your machine. When you have soap dispensed or or in the water in your machine you are squirting it onto the carpet and sucking it back up at the same time...the soap and water isn't on the carpet long enough to clean well unless you keep going over the same area many times. To clean better it's really important to vacuum thoroughly going slowly in multiple directions to get as much dry, gritty soil and hair and dust out as possible, it's easy to get these soils out when the carpet is dry if your vacuum is working properly. Vacuum, vacuum, vacuum.
Get a spray bottle or sprayer and put hot tap water in it, add the cleaning solution to the hot water and spray enough on the carpets to get the face fibers damp...let the hot water solution sit on the carpets 5 or 10 minutes and then use your machine to clean and rinse the soap, water and loosened soils from the carpet fibers. Repeat if necessary. Your carpets will be cleaner because you allowed adequate dwell time for the soap and water to work on the sticky greasy soils attached to the carpet fibers and stay clean longer because the soap is rinsed out of the carpets. Your carpet cleaning machine will last longer too because the water lines, pumps, spray jets, heaters, etc can't get clogged with soap gunk if you don't put soap in it. The method I'm describing is how the best professional carpet cleaners clean carpets. Hiring a quality carpet cleaner cost more up front but the carpets may stay clean two or three times longer, saving a lot of money in the long run. If you clean your carpets using this dual process method you may do a better job with a small portable home or rented cleaner than hiring the average carpet cleaning professional who is trying to give you the lowest price.
A good place to start is the owner's manual. If you don't have one, you can google the make and model of your multi-vac to get another copy.
Most wet-vacs work off the same principle. Pre-vacuum the carpet to make sure there is not normal surface dirt and dust. Next Squirt on hot soapy water, scrub it in - then suck up the dirt and collect the dirty water.
So after vacuuming the area to be wet-vacuumed and you are lucky enough to have a separate reservoir on the wet-vac unit - add pre-mixed carpet cleaner into hot tap water (with carpet cleaner mixed into it by the ratios described on the carpet cleaner soap bottle) to the multi-vac water reservoir (from a quick look, the Delonghi doesn't have one) . With the settings for wet vac (per the owners manual), squeeze the trigger for applying the carpet cleaner. Typically, you will go slower than normal vacuuming. Give it a chance to soak in and dissolve/lift the grim and dirt. Come back slowly to pull the dirty water out of the carpet.
There are multi-wet vacs (like the M31) that don't have a reservoir for the carpet cleaner. In that case, you need to pre-mix a couple of gallons of carpet clean in a separate container or bucket. Next spray or sprinkle carpet cleaner onto/into the carpet. Try to scrub the cleaner into the carpet to really get at the dirt and lift it. Next is to vacuum up the wet stuff.
Some carpet cleaners do not contain an anti-foaming agent. I recommend you either add an anti-foaming agent or buy a carpet clean product that already contains it - otherwise, it tends to be a big mess that takes a lot more time.
There are a few things that can cause a Bissell carpet cleaner to not dispense water. First thing to check is the belts if your machine is a Pro Heat. The flat belt goes around the motor shaft and the pump. As the motor runs it spins the pump. This is a stretch belt and stretch belts should be replaced at least once or twice per year to work properly as they will lose elasticity even if the machine has never been turned on. The first thing to check is to see if water will spray from the upholstery tool. If it sprays but you still get no water at the floor jets then check and clean the jets to insure they are not clogged. Getting water from the upholstery tool means the pump is working ok. If not, make sure the water tank and soap tank are not empty. Even if the water tank is full make sure the soap tank is full too. I would suggest NOT putting any soap in the soap tank because that is what causes most of the problems. Put plain tap water in the soap tank and try the machine again. Hold the trigger down giving it plenty of time to flush out any air bubbles and/or soap from the pump and the lines. If you still can't get any water from to the floor jets the most likely problem is the heater is clogged with mineral deposits or soap gunk. When a machine sits in the closet for months the soap in the lines coagulates and will clog things up. Which is why if you want the machine to work for a long time NEVER put soap in it. To do a better job of cleaning put your soap and hot water into a sprayer and use this solution to pre-condition the carpets. Pre-conditioning gives the soap and hot water a chance to dissolve the gunk in your carpets, then use fresh hot water in the machine to flush the soap and dirt from your carpets. Your machine will last longer and your carpets will be cleaner and stay clean longer because you rinsed out the soap. If you try this method you will be amazed how much cleaner your carpets will be. If you need to clean the heater you will need to separate the handle assembly by removing all the screws. First make sure the machine is unplugged. You'll have to figure out which screws need to come out, it's not too tough. The heater is inside the handle. Look at how it comes apart so you will know how to put it back together. The heater is the silver metal thing with wires and hoses. Remove the screws that hold the cover on being sure not to lose any of the tiny red gaskets. Remove the cover and clean the soap or mineral deposits from the heater core, put the cover back on and put it back together and it should work fine. To keep it from getting clogged again simply make sure you use soft water if minerals were the problem and never put soap in the machine.
I too have the same problem. I contacted a vaccuum repair guy and he told me that the Bissells are natorious for this problem , and that nine out of ten times it is the pump. So we have a new pump, and I ended up here looking for a manual to show how to replace it. Any help?