Brothers mfc 620cn does not print incoming fax
If you're just trying to receive a fax over the phone line, the computer and software are irrelevant. For testing purposes, I would unplug the USB and network. Make sure the phone line is plugged into the jack marked LINE, not EXT, which for an extension phone or answering machine. If it's not sharing a line with regular phones, it should be in FAX mode to answer all calls automatically.
You can do some testing without another fax. Call it from another phone line - even a cell phone. It should answer after a few rings (how many is programmed in the menus of the fax) and annoy you with that high squeal in your ear. If it does that much, you need another fax to call it to learn more.
Are you on a regular, old-fashioned phone line? If you have one of those digital package deals with TV, Internet, and phone, you may not have the high voltages necessary to signal a fax. In that case call your cable company and tell them your woes. They should be able to provide the adapter you need.
May 07, 2009 |
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