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You need to use the supplied Sansa Media Converter program to convert your photos and videos to a format the Sansa can handle. If you've misplaced the SMC, you can download it from
http://www.megaupload.com/?d=3IPZO6Q0
If the Fuze is frozen, reset it by sliding the power switch all the way up and holding it there for fifteen seconds.
Slide the power switch up all the way and hold it for fifteen seconds before releasing it to reset the player. Then use the supplied Sansa Media Converter program to convert and transfer your videos and photos. If you don't have the SMC, you can download the Windows version from http://www.megaupload.com/?d=3IPZO6Q0
Use the Sansa Media Converter to convert the video to a format the Sansa can handle. If you've lost the SMC, you can download the Windows version from http://www.megaupload.com/?d=3IPZO6Q0
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