Question about Creative Labs Zen Touch MP3 Player

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Screen won't light up.

When I turn Zen on I can barely see screen and is red lettering. I can't see any one the selections. Also it seems the select buttons is not scrolling as the same set of songs keep playing over and over.

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  • 84 Answers

Take it back it is a manufacturing defult it happend to me or call the 1 800 number

Posted on Apr 01, 2008

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My inspire seems to be locked on one screen that has a red triangle with an exclamation running through it. The phone will not shut down. It is frozen.


It is the boot rom menu for the device. Just power it off then back on. IF it comes back then your OS on your phone is toast.It means your phone is in recovery mode. Hold down the volume up and power button at the same time, then select the option to reboot by going up or down with the volume keys and pressing the power button to confirm your selection.

Dec 06, 2011 | HTC Inspire 4G Smartphone

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Unlock Code for Sidekick II Juicy Couture


How to Enter Unlock Codes on T-Mobile
  1. Press the Menu key.
  2. Scroll to and select Manage Connections.
  3. Select Turn All Connections Off.
  4. Press the red end key or the Escape key to go back to the Home screen
  5. Scroll to and select the Options icon.
  6. Scroll to and select Advanced Options.
  7. Scroll to and select SIM Card.
  8. Type MEPD Note: When typing in MEPD the letters will not appear on the screen. This step opens up the personalization on the device.
  9. Hold down the Alt key and type in MEP2. Note: When typing in MEP2 the letters/number will not appear on the screen. This Step opens up the Enter Network MEP code box.
  10. Enter the unlock code.
  11. Press the trackball (code accepted should display).
  12. Press and hold the red End key to turn the handheld off and then back on.
  13. Once the device has powered on, follow steps 1 & 2 and select Restore Connections.

Dec 08, 2007 | T-Mobile Sidekick II

Tip

How To Enter Unlock Code Into BlackBerry Mobile Phones Step By Step Instruction...


Model: 6xxx 7xxx: Example; 6230, 7100, and 7290 etc.:
Before you start, you MUST take out the Sim Card & turn OFF ALL wireless radios
1. Press the Menu key
2. Select Options / Settings
3. Select Sim Card
4. Enter MEPD (not case sensitive), Note: When typing in MEPD, the letters will not appear on the screen
5. Then enter MEP Hold Alt Key and type number 2. NOTE: You must use the "alt" key to enable numbers, example: enter MEP hold "ALT key" and enter 2. Note: When typing in MEP2, the letters/number will not appear on the screen, this step open up the "Enter Network MEP" box. If you do not see "Enter Network MEP" box, you didn't type in MEP2 properly.

Model: 7100, 8100, 8110, 8120 & 8220:
Before you start, you MUST take out the Sim Card & turn OFF ALL wireless radios
1. Press the Menu key
2. Scroll to Turn Wireless Off and press the trackball (Will show Turn Wireless ON).
3. Scroll to Options and press the trackball.
4. Scroll to Advanced Options and press the trackball.
5. Scroll to SIM Card and press the trackball.
6. Type MEPD (not case sensitive). Notice: Keep in mind for mepd is meoop on these model. Because oo = p. Note: When typing in MEPD, the letters will not appear on the screen. This step opens up the personalization on the device.
7. Type MEP, then hold ALT key and type number 2. Note: When typing in MEP2 the letters/number will not appear on the screen, this step open up the "Enter Network MEP" box.
8. Enter Unlock Code
9. Press the Enter Key. (Make sure you press the Enter Key within 5 second or you have to enter the unlock code again).

Model: 8700, 8700c, 8700g, 8700r
Before you start, you MUST take out the Sim Card & turn OFF ALL wireless radios
1. Press the Menu key
2. Scroll to and select Manage Connections. Select Turn All Connections Off.
3. Press the red end key or the Escape key to go back to the Home screen.
4. Scroll to and select the Setting icon.
5. Scroll to Options
6. Scroll to and select Advanced Options.
7. Scroll to and select SIM Card.
8. Type MEPD Note: When typing in MEPD the letters will not appear on the screen. This step opens up the personalization on the device.
9. Type MEP then hold 'ALT" key and type number 2. Note: When typing in MEP ATL 2 the letters/number will not appear on the screen, this step open up the "Enter Network MEP" box.
10. Enter the unlock code.
11. Press the Joydial to confirm ("Code Accepted should display)
12. Press and hold the red End key to turn the handheld off and then back on.
13. Once the device has powered on, follow steps 1 & 2 and restore connections.

Model: Curve 8300, 8310, 8320, 8520, 8800, 8820, 8900, Bold 9000,Pearl 3G 9105, 9300 Curve 3G, 9630 Tour, 9650 Bold, 9700 Bold, 9800 Torch.
Before you start, you MUST have a Sim Card (could be Active or Inactive) & turn OFF ALL wireless radios
1. Press the Menu key
2. Scroll to and select Manage Connections. Select Turn All Connections Off.
3. Press the red end key or the Escape key to go back to the Home screen.
4. Scroll to and select the Options icon.
5. Scroll to and select Advanced Options.
6. Scroll to and select SIM Card.
7. Type MEPD Note: When typing in MEPD the letters will not appear on the screen. This step opens up the personalization on the device.
8. Type MEP then hold 'ALT" key and type number 2. Note: When typing in MEP ATL 2 the letters/number will not appear on the screen, this step open up the "Enter Network MEP" box.
9. Enter the unlock code.
10. Press the trackball ("Code Accepted should display)
11. Press and hold the red End key to turn the handset off and then back on.
12. Once the device has powered on, follow steps 1 & 2 and restore connections.

Method 1: Model: 9500, 9530 Storm, 9550 Storm 2, Telus, Bell Canada Storm
Before you start, you MUST have an Unauthorized Sim Card inserted. Unauthorized Sim Card is a Sim Card that is NOT belong to the provider of the phone. Example: If you have a Verizon phone, you need to insert a T-Mobile Sim Card inside the phone before turn it on.

1. Power on the phone.
2. Phone will said "MEP check failed. Do you want to enter MEP unlock code". Select Yes.
3. "Enter Network MEP code (# left)". Enter the unlock code.
4. Press Enter, you should see "Code Accepted"
5. You need to check Network Connection is set on GSM/UMTS. Menu>Manage Connection>Mobile Network Options and make sure it GSM/UMTS.
6. Once GSM/UMTS is selected. You can now ready to make phone call.
Notice: If the network not working after your phone is fully charged and unlocking process "Code Accepted". You must change from Verizon CDMA network to GSM Global Network a few times, after change from Verizon CDMA to GSM Global 3 times is completed, leaves it on GSM Global Network. Now it should work. (Verizon 8830 World Edition DOES NOT work in USA)

Method 2: Model: 8830, 9500, 9530 Storm, 9550 Storm 2, Telus, Bell Canada Storm
Before you start, you MUST have Sim Card inserted & turn OFF ALL wireless radios, turn the phone sideways so you get the full QWERTY keypad.

1. Press the Menu key
2. Scroll to and select Manage Connections. Select Turn All Connections Off.
3. Press the red end key or the Escape key to go back to the Home screen.
4. Scroll to and select the Options icon.
5. Scroll to and select Advanced Options.
6. Scroll to and select SIM Card.
7. Type MEPD Note: When typing in MEPD the letters will not appear on the screen, this step open up the personalization on the device.
8. Type MEP then hold 'ALT" key and type number 2. Note: When typing in MEP ATL 2 the letters/number will not appear on the screen, this step open up the "Enter Network MEP" box.
9. Enter the unlock code.
10. Press Enter (Press the trackball for 8830), you should see "Code Accepted"
11. Press and hold power key to turn the handset off and then back on.
12. Once the device has powered on, follow steps 1 & 2 and restore connections.
Notice: If the network not working after your phone is fully charged and unlocking process "Code Accepted". You must change from Verizon CDMA network to GSM Global Network a few times, after change from Verizon CDMA to GSM Global 3 times is completed, leaves it on GSM Global Network. Now it should work. (Verizon 8830 World Edition DOES NOT work in USA)

You can get the unlock code through online..........give your IMEI number and get the unlock code for ur mobile.... i will suggest the website Unlock-Zone.com which is doing good service .....you can approach this website.






on Apr 08, 2011 | Cell Phones

1 Answer

ZEN will not power up


First back up all of your music and do this: Turn off the player and make sure it is disconnected from the computer. Then press and hold the play/pause button and turn it on simultaneously. It will then enter recovery mode. Scroll down and select format (all) and let it format and it should work like normal. If it freezes again, then you may need a firmware update.

Apr 29, 2010 | Creative Labs Zen Digital Media Player

1 Answer

My Treo 755p will recognizes my new jawbone but will not connect. It seems to skip the step where I am supposed to enter a password into to connect to the jawbone. Any ideas? Josh


Delete any other bluetooth devices paired to your phone. Then, for the Palm Treo 755p . . .
To pair the Palm Treo 755p handset with the Jawbone, perform the steps listed below:
  1. Set the Jawbone to Pairing Mode.
    • For the Original Jawbone, press and hold down the Noise Shield button for at least three seconds until the LED Indicator Light flashes red.
    • For the New Jawbone, press and hold down both the NoiseAssassin™ Button and the Talk Button for at least three seconds until the LED Indicator Light flashes red and white alternately.
  2. Press Applications and select Bluetooth.
  3. Select Bluetooth On.
  4. Select Setup Devices.
  5. Select Trusted Devices.
  6. Select Add Device. (The Discovery icon appears, indicating that the discovery process is active.)
  7. Select the Show pick list and select Nearby devices.
  8. Select Jawbone from the Discovery Results list, and then select OK.
  9. Enter the PIN "0000" (be sure you are entering four zeroes and not the letter "O".) and select OK.
  10. Select Done, and then select Done again to return to the Bluetooth screen.
Your phone should now be paired with the Jawbone.

Jan 26, 2009 | Palm Treo 755p Smartphone

1 Answer

My zen wont play an y music


try sliding down the power button while holding down play and resetting the zen while the player is off, this should bring you to the zen format screen thing, select "clean up" if this doesn't work try selecting the other options from the zen format screen thing.

Jan 18, 2009 | Creative Labs Zen Digital Media Player

1 Answer

My krzr screen shows everything backwards!


Try a master Reset.
To perform a master reset on the handset, follow these steps:
NOTE: A master reset restores the original factory settings and can erase all downloaded content, including ringtones, camera images, contacts stored in the handset memory, and Java™ applications. It does not erase data stored on the SIM card or memory card. Back up all necessary data on the handset memory before proceeding.
  1. From the main screen, select Main Menu.
  2. Scroll to and select Settings.
  3. Scroll to and select Initial Setup.
  4. Scroll to and select Master Reset.
  5. Enter the security code.
    • NOTE: The default security code is 000000 (six zeros).
  6. Select OK.
  7. Select Yes.
  8. Press the red End pattlnk_5142007_1444-redend.gif key to exit and return to the main screen.

Dec 09, 2008 | Motorola Mobility MOTOKRZR K1 Cellular...

1 Answer

Creative Labs Zen Micro White MP3 Player


Sounds like you need to buy a new screen. They are $9.99. Click here

Oct 09, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Creative zen v plus


Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

Dec 17, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Trouble Filing Songs into Playlists


ok, sounds like a problem I had when I was working out the software! The easiest way to create a playlist with the Zen, is doing it over your PC, if you don't have the software it is available for FREE download at the official creative Zen site, just choose your model and region then hit download- simple! (You won't need Zencast with sleek photo model) ok! install your software blah blah blah, once it's gone through that process, restart your pc and then plug in your zen. the software should instantly recognise that your player is connected, so now, you can open up the software via desktop shortcut or start menu. From here, you've got a whole ton of options, whether to add to your library, create playlists etc etc. Choose create playlist and the process is easy. Left side of the screen is navigation of your Library, right side is navigation of current playlists. Create a new list, then name it. From the top left of the screen, select a folder on your library to open, the lower left displays what's in the folder you are viewing. move tracks over accordingly, holding down ctrl while you click is a fast and easy way to select more than one track at a time. hit add in the center of the screen to move stuff over to your new list. when you're done, save it. when you exit the software and unplug your zen, it should take a minute to update itself, sometimes you may need to restart Zen also to get the playlists updated. I hope this helps!

Apr 19, 2007 | Creative Labs ZEN SLEEK MP3 Player

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