Question about PC Desktops
Resolving 504 errors - general
This problem is entirely due to slow IP communication between back-end computers, possibly including your Web server. Only the people who set up the network at the site which hosts the Web server can fix this problem.
Resolving 504 errors - CheckUpDown
Use of proxies and caching is increasing on the Web. Our CheckUpDown robot will always try to 'drill through' to the real computer that actually hosts your Web site, but we do not have complete control over where our HTTP request actually ends up. If only one link in the chain of computers dealing with our HTTP request is broken, then an error such as 504 can easily occur.
Please contact us (email preferred) whenever you encounter 504 errors - there is nothing you can do to sort them out. We then have to liaise with your ISP and the vendor of your Web server software so that they can review the flow of IP data traffic between various computers under their control. However this is not an easy error to sort out, because the ebb and flow of Internet traffic makes this type of error very transient.
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Posted on Apr 01, 2008
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