Question about GE PSS26SGR Stainless Steel Side by Side Refrigerator

1 Answer

Dispenser not functioning & control panel inside turned off

Hi,

I noticed this morning that my fridge will not dispense water or ice whatsoever. The lights on the display itself are on and you can toggle between ice/water, etc. but nothing is dispensed when the switch is pushed in. Upon noticing that, I opened the refrigerator door and noticed the control panel up top was completely off (no lights). Out of curiosity, I started pushing the buttons and when I hit the "colder" button for the freezer or fridge side, it would blink 000 on both read outs about 3 times and then turn off again. The strange thing is this was working fine just before I went to bed the night before as I grabbed a glass of water before calling it a night.

I unplugged and plugged the the power supply, but no luck. Any ideas what may cause this and if there is a quick fix?

Thank you.

-Matt

Posted by on

  • mindzeye77 Apr 01, 2008

    Thank you Master_Tech. How much is the control board if I need to replace it?

  • mitch0808 Jan 13, 2009

    We have a similar problem. The water dispenses, the ice maker works just fine, all other controls work as they should. However, the ice dispenser button does not dispense ice, not crushed or cubed. We have taken out the motor, tried another motor from another refrigerator, and still nothing. Is there a relay switch, or something that could have gone bad. If so, where do I check?

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  • Master
  • 770 Answers

You have a bad control board in the rear of the unit ...>>>>> To verify this check for 13.5 vdc on red and black going into the display board?? since your dispenser is not working the control board is most likely not working. puill the refrig from the wall and remove the cover plate it is square about 5"X6" you will see the control board thew part # for this is WR55x10552 if you need to replace it let me know

Posted on Apr 01, 2008

  • Gary Davd
    Gary Davd Apr 01, 2008

    go to www.apdepot.com and punch in the part number they will ship right to your door This Board is a known problem with this model.

    Also please rate the call when you are finished with any questions

    Thanks Gary

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If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
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If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
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If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
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If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
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If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
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If the refrigerator water dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
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