I have to have Black&Decker-AS200 SteamXpress Iron Stainless Iron For Clothes (SKU: AS200) I have had one for many years and I need a new one and only want this specific iron...I am a retired, widowed, disabled senior citizen who lives alone and am unable to drive, so I need to purchase this online, but have been unable to find it available at any of the websites listed on your website....can you help me purchase it online? My category is not listed on your "choose category here".

If there is a recall on it, send it back! This is a fire hazard.

http://www.managemylife.com/mmh/owner_manuals/70113/Black-Decker-Iron-AS200-AS210-AS225-AS250798

Copy and paste the above info. and wait a few seconds for the web page to fully load. The manual will be ready to download once the page is fully loaded.

Hi,
Try using different water...

Here is a tip that will help you with that problem...

My Steam Iron is Leaking Water
http://www.fixya.com/support/r5301301-steam_iron_leaking_water

heatman101

check the instruction manual and see if it says to clean the surface before using it , if not try cleaning it and use it on something old in case it wants to scorch the fabric

The heating element itself may be burned out, or one of the control switches is open. Check the plug on the end of the cord--the wiring may have broken inside the cord.

http://www.useandcaremanuals.com/pdf/S600Series536.pdf

as i suspected , i looked at your user guide here , its like any other iron , when its standing upright , there is a hole sorta on the top pour water in there and a site glass in the handle area will show you how much is in there . hope that a fix ya .

not worth fixing

Hi,
Check the cord...

Here is a tip that will help you to troubleshoot your iron and figure out what is wrong with it.

Electric Iron not Heating Up or not Working Right
http://www.fixya.com/support/r5300202-electric_iron_not_heating_up_or_not

heatman101

It must be disassembled. To do that you need special a screwdriver.When you have carefully disassembled it, all ruber seals and gaskets must be thoroughly cleaned from water salt deposits and refitted correctly because may be difficult to find spare parts for replacement.
i.e. If you have not the experience to carry out the repairment by yourself, it is better to think about buying a new one.
See "Note" at the site below. Good Luck !!

http://www.morekitchenappliances.com/Black-and-Decker-AS250-BND1003.html
We're sorry but it appears the product you are looking for (Black & Decker AS250 AS250 SteamXpress Iron SKU: BND1003) is no longer available. This is usually because the manufacturer no longer makes this product, or because we have decided to no longer offer it. If you have specific questions about this product please call us at (800) 632-1743 and we can try to help you.

Yes- I had the same problem and could not clean it off. It was a plastic sticker that melted on the iron plate- placed there by the manufacturer. I called Customer Service at Black and Decker, and after all their solutions failed- they sent me a new iron. But this one leaks water terribly to the point where the clothes are soaked after only 1 or 2 articles are ironed! I am beginning to lose faith in Black and Decker products.