Question about Garmin iQue 3600 GPS Receiver

2 Answers

Updater icon to whom it may concern, I brought up the Updater icon on my iQue PDA screen and the pop up menu come up asking if I want to reset the PDA Blah blah.with a yes and no choice. Instead of tapping the "no" I accidentally tapped the home icon and my screen went blank. I tried to reset and hard reset but no result. Also the power indicator light up and will not go out. Help... Trouble iQue

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  • 4 more comments 
  • Trouble ique Apr 01, 2008

    Can you get the firmware side so I can download it. Can you fill me in on the DKU cable. How is the DKU cable fit in my garmin PDA

  • Trouble ique Apr 01, 2008

    The hot sync does not do anything with my PDA.
    However my daughter she had one PDA and i tried the hot sync last Sunday and it works fine with my computer.
    I don't have the tool with me but I will try to remove the battery and plug in the charger when I get home tonite and will inform you tomorrow if it is okay with you.

  • Trouble ique Apr 01, 2008

    One more question
    Is the cradle considered a DKU cable? The dKU cable is nothing but USB cable correct?

  • Trouble ique Apr 01, 2008

    I am in Florence Kentucky. Do you know a place that I can bring my PDA to flash the chip?

  • Trouble ique Apr 01, 2008

    Will talk again tomorrow. Have a nice day..

  • Trouble ique Apr 03, 2008

    I did follow your instruction by removing the battery and plug in to see if it works. It does not do anything. And now everytime I boot up my laptop and the COM1 is not available for the Hot Sync Manager warning pop up.
    Any other idea...

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2 Answers

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  • 983 Answers

The firmware might have got corrupted due to that accident ...

you must take your cell to technician and get installed with new firmware ...

you can only try to install the firmware if you have the special DKU series cable which is compatible with your handset ...

as you have mentioned here in problem that you tried hard reset ...
i hope you did that using the DKU series cable ..
if this is right reply me i will give you the link to the firmware website ..... download and then try it...

note: but it is dangerous to try yourself because if you fail to install the firmware with any reason then your handset is just dead .... there is no way to get it out ... so be careful ...
handle with care ..
so it is better to contact the technician ...

Posted on Apr 01, 2008

  • 12 more comments 
  • Dileep Keshavanarayana
    Dileep Keshavanarayana Apr 01, 2008

    and one more thing just try connecting to the pc once if it is detecting or not ...
    if it is detecting means you can update your firmware very easily & there will be other options too just like reset etc....

    any way give me a reply ....

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Apr 01, 2008

    i will try to get links but i am not sure i will get it or not ...

    there will be the DKU series cable which will be compatible for certain number of handsets ...

    The technicians will use this only to reset,master reset , for flashing etc...

    when you purchase the suitable DKU series cable they will provide a manufacturer cd which contains the software with the options to reset,flash etc ...

    just have a search if your PDA handset doesnt have any DKU series cable means then you must and should take it to the technician ....

    the technician will short circuit the microprocessor by this everything in the RAM chip will get erased including firmware then after this they will install the new firmware ...

    i am sure the DKU series cable will be available for your handsets ....


  • Dileep Keshavanarayana
    Dileep Keshavanarayana Apr 01, 2008

    you try connecting to pc once check whether handset is detecting or not ...

    try removing the battery & plug in the charger with out battery ...

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Apr 01, 2008

    alright ....
    but i think it s better if you try connecting to pc too so that you may be able to know the status ....

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Apr 01, 2008

    after trying that it is better to contact technician because you already invested much on your handset if you try yourself to install the os if any reason you fail then your handset is of no use ...

    even any technician cannot make it right ....
    if this instance happens there is only one way you must give it to the company and change the whole chip ...

    so it is better without losing your handset you just contact technician ...

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Apr 01, 2008

    but also if you want to make it right by yourself then reply me ...

    i am always here to assist with it ....

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Apr 01, 2008

    the cable what we used to connect is called as USB data cable ...

    DKU cable is the tool kit used by the technicians to solve the problem like
    for instance if you would have forgot some passwords, security codes etc they will use that to reset the codes into default codes .....

    but we can install the firmware by using USB cable too for some handsets like yours for that thing the previous firmware must be working or there must be connectivity with the pc ...

    for better understanding read this :

    in all mobiles there will be one chip which stores some manufacturer information or which is responsible to obtain the connectivity with the pc so in your handset if your chip has that information then there will be connectivity with the pc ..


  • Dileep Keshavanarayana
    Dileep Keshavanarayana Apr 01, 2008

    i dont have the idea about the cradle ...

    but there will be some paid softwares which allows the installing of the firmwares by using the same usb data cable too which are used by technicians ...

    for that as i previously told your handset must show connectivity with the pc...

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Apr 01, 2008

    sorry i dont have idea about your place ... i am from bangalore,india ...

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Apr 01, 2008

    but i can give you some tips where you must go ..

    you go to the exclusive showroom where the service will be provided .....


  • Dileep Keshavanarayana
    Dileep Keshavanarayana Apr 01, 2008

    ya fine ... same to you ...

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Apr 01, 2008

    bye ...

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Apr 01, 2008

    thank you & bye ...

  • Dileep Keshavanarayana
    Dileep Keshavanarayana Apr 09, 2008

    hello...
    sorry for late reply..
    i was out of station ...

    ya the last and good idea is to visit the service showroom and to get installed with the new firmware for your cell as i have mentioned in the earlier posts...

    The reason is also mentioned in the earlier posts....

    thank you

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  • 406 Answers

Please update the firmware or software from internet or its cd.
I am online ur feedback is highly appreceiated

Posted on Apr 01, 2008

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