Question about Canon PIXMA MP530 All-In-One InkJet Printer

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My fax is not recieving from an outside call,

I can fax to people. But I can't get my fax to ring or except a fax when it is being called in.

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My fax is not recieving from an outside call

Posted on Apr 08, 2008

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MY X5650 WILL SEND FAXES BUT NOT RECIEVE THEM


Are you sharing your home phone line with your fax? If so, do you have a voicemail or an answering machine connected in the same line?

If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.

If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

Dec 16, 2011 | Lexmark X5650 All-in-One InkJet Printer

3 Answers

Everything works fine except receiving a fax.


Check the answer mode, you should easily be able to see it in the display when in idle mode.
The CD is not needed for the machine to perform actions not requiring a computer, e.g. sending/recieving faxes.
Also, check the phone cable connection so that it's connected to the LINE outlet, and not the EXT one. Connecting it to the wrong contact would still make the machine ring (as it detects the "call" on the line) but unable to lift the call since the modem communicates only through the LINE port.

You could troubleshoot by letting the machine be alone on the line to see if it can send and/or recieve faxes.

Jun 03, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

I cannot recieve fax


You change your distinctive ring to the correct pattern like double or triple. Go to Setup and select advanced fax setup then select distinctive ring...

it should work!

Mar 07, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I have a fax number shared with my telephone line. It malfunctions when recieving a telephone call - only sometimes and on only two numbers. When someone tries to make a telephone call to me from those...


It looks like you have a distinctive ring service from your phone company. Change the ring pattern of your fax to its assigned ring pattern (double or triple ring). It could be assigned to 'all rings' right now, that's why your fax is picking up your landline calls as well.

Goodluck!

Mar 06, 2009 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Fax machine


You need to set the machine up to AutoAnswer as follows per HP:

Receiving faxes automatically If the Auto Answer option is set to On , the unit automatically answers incoming calls and receives faxes after the number of rings specified by the Rings to Answer setting. Press Auto Answer to turn on the Auto Answer option. 1: Setting the Auto Answer option
  1. 1 - Auto Answer button
    NOTE: The Auto Answer button is lit when the Auto Answer option is turned on.
  2. Press Auto Answer again to turn off the Auto Answer option.


Dec 30, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Fax recieving faxs


If you only use this line for a fax the least stressful option is a fax to email service and re-direct the incomming calls.

If you use this line for fax and phone do as I suggest above except re-directing the calls but dont forget to tell those who fax you of your new number

Jul 10, 2008 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

CAN'T RECIEVE FAXS


Make sure the Auto answer the button is on....

Or
Reset the printer setting to default and set the rings again to 3...and try..

Jun 25, 2008 | Lexmark X4270 All-In-One InkJet Printer

2 Answers

Have to be near fax machine to recieve fax


The Rings to Answer feature might not be set to answer after the
appropriate number of rings for your office setup.
If you have a voice mail service at the same phone number you use
for fax calls, you must receive faxes manually, not automatically. For
information on how to receive faxes manually, see receive a fax
manually from a phone
on page 48.
If you have a PC modem on the same phone line with your
HP Officejet, check to make sure that the modem’s software is not
set to receive faxes automatically. Modems with this auto fax
receive feature turned on will take over the phone line to receive all
incoming faxes, which will prevent the HP Officejet from receiving
fax calls.
If you have an answering machine on the same phone line with
your HP Officejet, you might have one of the following problems:
Your outgoing message might be too long or too loud to allow
the HP Officejet to detect fax tones, and the calling fax machine
might disconnect.
Your answering machine might not have enough quiet time after
your outgoing message to allow the HP Officejet to detect fax
tones. This problem is more common with digital answering
machines.
The following actions might help solve these problems:
a. Disconnect the answering machine and then try receiving a fax.
If faxing is successful without it, the answering machine might
be causing the problem.
b. Reconnect the answering machine and re-record your outgoing
message. Make sure the message is as short as possible (no
more than 10 seconds long), and that you speak softly and
slowly when recording it. Try again to receive a fax.
If you have a special ring pattern for your fax phone number (using
a distinctive ring service through your telephone company), make
sure that the Answer Ring Pattern feature on your HP Officejet is set
to match. For example, if the phone company has assigned your
fax number a double ring pattern, make sure Double Rings is
selected as the Answer Ring Pattern setting. For information on
changing this setting, see change the answer ring pattern
(distinctive ringing)
on page 63.
Note that some ring patterns cannot be recognized by the
HP Officejet, such as those with alternating short and long ringing
patterns. If you are having problems with a ring pattern of this type,
ask your phone company to assign a non-alternating ring pattern.

http://h10032.www1.hp.com/ctg/Manual/c00095626.pdf

May 20, 2008 | HP Officejet 4215v All-in-One Printer

1 Answer

Fax\phone line


Here's how to change the ring count...and I'm also providing the link for support and troubleshooting your specific machine on Canon's website...

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=13371


To Change the ring count 1. Press the <Menu> button repeatedly until [FAX SETTINGS] is displayed.
2. Use the [ left.gif] or [ right.gif] to select [RX SETTINGS] then press <OK>.
3. Use the [ left.gif] or [ right.gif] to select [INCOMING RING] then press <OK>.
4. Use the [ left.gif] or [ right.gif] to select [ON] then press <OK>.
5. Use the [ left.gif] or [ right.gif] to select the desired number of rings. Press <OK> then press <Stop/Reset>.


Hope this worked for you!
MaggieB

Feb 22, 2008 | Canon PIXMA MP530 All-In-One InkJet...

2 Answers

Cannot recieve faxes


you need to watch during ringing period need to click ok or press what ever message says.

Dec 03, 2007 | Lexmark X5150 All-In-One InkJet Printer

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