Question about Keurig B50 Coffee Maker

2 Answers

Coffee maker not working

Everything looks ok I open door put in k-cup machine displays ready to brew but when I push button nothing happens display resets and I get no coffee pump does not start nothing no noise I got the coffee maker, used, from my daughter. It was working ok when they stopped using it. It made the first cup just fine. The next few cups required cycling it several times to get the water to run through the coffee pod, even though the pump could be heard. I looked up the cleaning process on line, and proceeded to clean it with white vinegar, as per the instructions. Interestingly, the vinegar went right through, a cup at a time, from the first try, with no necessity for recycling, as did the rinsing cycles.
The next morning nothing worked. The power had flickered off once during the night, and the machine's clock was no longer set. I pushed the menu button, and nothing happens. When I turn the machine on, you can hear the water heat up,but no pump noise. The ready indicator does not come on, but if I lift and then close, the brew sign activates, but it won't actually brew. When I push the button to start brewing, the display changes to saying ready.

Posted by on

  • Kando Apr 11, 2008

    I see no place in the screen that I'm in to rate the two "solutions" provided, so I felt some comments are in order. Perhaps that is because it's past the seven days to respond. I was expecting to see an email with solutions, but never did. It was only after contacting Fixya that I went back into their site and looked in my profile.

    The solutions offered appear to be generic. Neither of them addressed the specifics of my problem. It would seem that they didn't really read my description.

    I did, however, fool with the unit, forcing some water through it (mostly back through the overflow and through the check valve just before the outlet spike). I then put it back together and tried it. I am currently drinking a cup of coffee that it made. It was necessary to cycle it about 3-4 times to get the full cup. It was kind like it was priming it, because each time I cycled it, more water would run out the overflow back into the reservoir.

    The part that's interesting is that, as I mentioned in my description, the clock had stopped working and the menu button would not function to let me reset it. This time it worked. Also when I was having my problem, the pump was not working. Could it be that just unplugging the machine, and then plugging it back in after some time, reset something kind of like it does with a sattelite/dish TV receiver? At least maybe the clock/menu button?

    I suppose the pump not coming on could be a result of a pressure back up caused by a stuck check valve.

    Anyway, it worked once.....we'll see tomorrow morning if it continues to.

  • Anonymous Mar 27, 2014

    no coffee comes out


2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,011 Answers

Dear Sir/madam,

Please contact our Customer Service department at 1-866-901-BREW (2739) to make service arrangements.

and Try also

Step 1: Make sure you have 48 ounces of white vinegar on hand. You will also need an empty sink and a ceramic mug (do not use a paper cup.)
Step 2: Empty the water in the Water Reservoir b. FILL AND CLEAN
Step 1: Pour the vinegar into the Water Reservoir and fill it to the top edge of the clear viewing area.
Step 2: Place a ceramic cup in the Drip Tray and run a brew cycle. DO NOT USE A K-CUP…just press the Large Cup Button. Pour the contents of the cup into the sink.
Step 3: Repeat the brew process until the Water Reservoir is empty, pouring the contents of the cup into the sink after each cycle. Remember to open and close the lid between each cycle.
Step 4: Now fill reservoir with fresh water and let the Brewer stand for 4 hours while still on.
Step 5: Rinse the Water Reservoir thoroughly and fill with fresh water. c. RINSE Step 1: Ensure the Water Reservoir is filled with fresh water.
Step 2: Place a ceramic cup on the Drip Tray and run a regular brew cycle. Pour the contents of the cup into the sink.
Step 3: Repeat the brew process until the Water Reservoir is empty. Step 4: You may need to perform additional brew cycles if you notice any residual taste.

Regular cleaning (de-scaling) will prolong the life of the appliance. Scale is harmless, but left unattended, it can hinder optimal Brewer performance. De-scaling your Brewer regularly helps maintain the heating element, water reservoir and other parts of the Brewer that come in contact with water. Better water quality and water heating means a better cup of coffee. We recommend de-scaling your Brewer at least every 6 months (every three months if you are using hard water). The descaling process involves using 48 ounces of undiluted white vinegar.

Regular cleaning of the Brewer’s external components is recommended for proper operation. We recommend cleaning with a soapy, damp non-abrasive cloth. The K-Cup holder and funnel, drip plate, drip tray and removable water reservoir (on the Elite B40, Special Edition B60, and Platinum B70) are dishwasher safe. NOTE: the removable lid of the water reservoir is NOT dishwasher safe. The brewer should be descaled every 3-6 months.

Check out the Link for more information:

Don't forget to rate the solution


Posted on Apr 01, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 3,422 Answers


Here are some of the most common problems that can cause your drip coffee maker to stop working:

  • The power cord or on/off switch can go bad. In either of these cases, it's best to get a pro to replace it or buy a new coffee maker -- replacing it improperly can lead to a fire.
  • The one-way valve can get clogged open or closed. You can usually fish out the debris that causes this problem with a toothpick.
  • The tubes can get clogged with calcium. This is especially true of the aluminum heating tube. The normal way to solve this problem is to run vinegar through the machine once, and then run two batches of water through to clean out the vinegar.
There are two problems that are nearly impossible to fix:

Failure of one of the heat-sensitive switches
Coffee maker not working - 43b469a.jpg
(This is The coffee maker's temperature sensors)

Failure of the heating coil:

(This is the The coffee maker heating coil)

Because it's nearly impossible to get replacement parts, you probably have to buy a new coffee maker if one of these problems disables your machine. Now, when you make coffee tomorrow morning, you can do so with a new appreciation for exactly what's happening inside.

Please don't forget to rate the solution

Posted on Apr 01, 2008

6 Suggested Answers

  • 25 Answers

SOURCE: Keurig starts & stops without brewing coffee, just descaled

The pic is clogged with coffee or the air bladder is bad. Use the tool on the underside of the tray to clean out pic. If that doesn't work, the bladder will be bad.

Posted on May 14, 2009

  • 15 Answers

SOURCE: unit will not brew when pod is inserted; works w/o pod however.

This may be one of two issues:
1. The pump is malfunctioning which can cause the internal reservior to not completely fill which causes issues during brewing. My unit dribbled random amounts of water instead of brewing for about a week before the pump died completely.
2. The puncture seal isn't in the right position. Open the Keurig fully so you can see the sharp puncture pin. Very Carefully push the black rubber gasket around it all the way up. Then pull it back down about 1/16". Brew a cup, if the problem continues, try sliding the gasket further down by increments of 1/32".

Posted on Feb 21, 2010

  • 1 Answer

SOURCE: Slow brew time / water disappears?

I have this problem with a 4 cup model. 4 cups in, 2 cups out. I cleaned it twice with vinegar (with a filter in place). The first time didn't seem to help, but the second time I got about 2.5 cups out, along with a bunch of old grounds that I think had been sucked into the pump. Ran water through it twice, and now it gets to about 3 cups.

I think the problem is just that the pump is clogged with grounds. If vinegar makes yours worse my guess is that a big piece got dislodged and is now blocking the tube. More vinegar might help.

Posted on May 01, 2009

  • 60 Answers

SOURCE: Partial cup of coffee brewed

Call keurig customer service 1800 cup brew

Posted on Mar 26, 2010

  • 43501 Answers

SOURCE: when i try to brew a large cup it has started


Here is a tip that I wrote that will give you some things to try that will helpyou get your Keurig coffee brewer workingagain.

Keurig CoffeeBrewer not making a full cup of Coffee


Posted on Aug 07, 2011

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When i press the brew button the display reads "BREW" but nothing happens - also it only brewed 1/2 a cup the other day


Here is a tip that I wrote that will give you some things to try that will helpyou get your Keurig coffee brewer workingagain.

Keurig CoffeeBrewer not making a full cup of Coffee




May 15, 2011 | Keurig B60 Coffee Maker

2 Answers

Platinum B70 sometimes won't brew

I also have the same problem. Is there a pattern here?

Jun 11, 2010 | Keurig Platinum B70 Coffee Maker

1 Answer

After the macine has warmed up, we push the button...

There are a couple of sensor switches on this machine to prtect user and also machine. flashing red right is the worning of some sensor is reporting unusual situation. Can I suggest you to check left side ground case is cleaned and pushed enough in to main unit, open the front upper door and check if brewing unit is staying right, water ok, having coffee, etc.

May 21, 2010 | Saeco Vienna SuperAutomatica Coffee...

3 Answers

How do you turn on a Keurig to get a cup of coffee - I hit the button and it says green and ready but nothing is coming out - I put the cup's worth of water in the side container - what do I do to get it...

I know on mine I have to open and close the chamber where I put my coffee. It then blinks ready and I press the size cup I want to brew. Hope this helps! :) And sometimes if there isn't enough water in the reservoir it won't brew so try and putting more than just a cup's worth of water in it :)

Sep 12, 2009 | Keurig B50 Coffee Maker

1 Answer

Keeps flashing 12:00

I just kept plugging and unplugging the coffee pot. Eventually, the clock stopped blinking, the buttons worked, and all was well.

Jul 19, 2008 | Cuisinart Grind and Brew 10 Cup Coffee...

3 Answers

Keurig B50

Screen says descale? What do I need to do to repair or "descale"?

Jan 06, 2008 | Keurig B50 Coffee Maker

Not finding what you are looking for?
Keurig B50 Coffee Maker Logo

1,004 people viewed this question

Ask a Question

Usually answered in minutes!

Top Keurig Coffee Makers & Espresso Machines Experts


Level 2 Expert

91 Answers


Level 2 Expert

208 Answers

Cindy Wells

Level 3 Expert

4983 Answers

Are you a Keurig Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides