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I had the problem with the water dispenser not working.i tried all kind things finally I figured out the water was freezing ing the door. I cut a piece of 1/2 styro foam out that covers right below where the ice is dispensed just a square and use double sided tape to stick it to the back side of the door and haven't had anymore problems.
You push the water dispenser lever in and it applies power to an electric valve (solenoid) which opens and allows the water to flow.
So, there are two components to look at: 1. the electrical switch attached to the lever; 2. the solenoid valve.
Secondary things to check: Is the water connected? Is the shutoff valve on the wall open? Is the tubing clogged with mineral deposits? Are any wires for the water dispenser switch or solenoid disconnected, chewed through by that dead (electrocuted) mouse under the refrigerator?
1 of two things. 1)the switch at the dispense flap has failed. 2) the water valve solenoid that the sitch activates has failed. you will need to pull the unit away from the wall and remove the bottom panel...on the right side you will see the valve assembly. remove the power connection to the vavles....then turn your water on...water out of dispenser means bad solenoid/valve....no water means bad dispenser switch.if its the switch you can leave the solenoid to the dispenser unplugged until you get the part.
Something from the filter went into the dispensor valve and is holding it open. You can try to backflush it with a can of air by disconnecting the filter pushing open the valve while holding the can straw tightly while discharging it. You could also backflush it with water.
If you shut off the right valve, water to the frige will be cut off. The dispensor may have a small spurt left from the pressure in the lines but it should quickly stop. No water will leak out the back valves since they are shut. Some water from the defrost cycles may be in the lower catch pan by the compressor but that's about it.
If you have water off and can still get a full glass out the dispensor... then you don't have the correct valve turned off.
Usually, there is a cut off valve in the wall just behind the refer to turn off the water. If you disconnect the hose once water valve is off only the water in the line will drain.