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CD/DVD drive doesn't see all of the files on the DVD

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When the dvd is in the dvd drive, right click on the dvd drive in "my computer", left click on explore,
Click on the upper tab "TOOLS"
Click on "Folder Options"
Click on "View Tab"
Click on "Show Hidden Files and Folders"

Posted on Apr 01, 2008

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Check your dvd change it and see that pro agin occurs if occurs then
clen your dvd lense.
ifu have wareenty then replace it.

Posted on Apr 01, 2008

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Posted on Jan 02, 2017

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How to copy files from the computer D drive to a CD in E drive, using windows 8.1


As Windows 8 machines do not include a CD or DVD burner, you have to download one from the Internet.

Try Burnaware Free Burning Software and DVD Copying Software BurnAware

Put at a CD in the E: drive.

Pick the Data disc, and compilation and then "add files".

Then you can select the files you want to from drive D:

And then Burn the files to the CD-ROM.

Mar 05, 2015 | Dell Computers & Internet

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CD/DVD just stopped working.


If you have two partitions on the hard disk and no other drives installed, the DVD drive should be drive E:. If there are more drives, disconnect them. When you boot the Startup, you should see it ask whether to start with CD-ROM support or not. Of course, at this stage, the DVD drive should behave like a CD-ROM. You should see it load the CD-ROM driver successfully.If it still doesn’t happen, see which applies. Else Click on Start>Run>type regedt32 in the run dialog box and press Enter key. Registry editor will be opened. Backup your registry by going to File>Export and save the file with any name. Now on the left side, navigate to the location HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Control >Class> Click on {4D36E965-E325-11CE-BFC1-08002BE10318} At right side delete these files if you find(found) it upper filters,lower filters,upper filters.bak,lower filters.bak and then restart your ComputerHope this will help you.All the Best!

on Sep 13, 2010 | Computers & Internet

1 Answer

What's your problem? cd drive won't open


if you have warranty - contact the repair center, if not, open the case and check if the power plug of the Cd/DVD drive is all the way in. unplug it an then plug it back in again.
If that doesn't help - buy a new drive. they are like 30$ nowdays and install it the same way in like the one that doesn't work was installed.

Mar 12, 2012 | Gateway FX685051u Gaming Desktop

1 Answer

The DVD writer doesn't recognize that there is a


Most DVD drives are also CD drives, and it sounds like the DVD part is broken, you need to replace the DVD drive, this is done simply by buying a new one, I recommend Newegg.com ( if your unsure search exactly what you already have) then opening your case (tower) and just unplugging old one and plugging new one in, it really is very doable for even a novice.

Jun 26, 2011 | HP Computers & Internet

1 Answer

My CD/DVD drive is not reading Rosetta Stone - Espanol Edition. It stars and spins, but then stops. OS: Vista SP2 Disk Drive: Unknown RAM: 3 GB - DDR2


Try playing a music CD to see if it works. Then try playing a DVD ( a DVD movie ) and see if that works. If the CD works and the DVD doesn't then your CD/DVD drive is probably the problem and needs to be replaced.

Jun 24, 2011 | Dell XPS 410 PC Desktop

1 Answer

Driver needed for TSST Corp CDDVDW TS-H653N SCSI CdRom Device please. DVD drive shown in My Computer, and MS says I have the correct driver for this device. But, it doesn't work.


If the computer still cannot read a disc, there may be a problem with the drive. Go to method 3 to troubleshoot the CD or DVD drive. If the computer can read the other disc, there is a problem with original CD or DVD. Contact the manufacturer of the damaged disc to obtain a replacement. Method 3: Try a different disc drive If the disc is clean and undamaged, check whether there is a problem with the drive. To do this, follow these steps: If the computer has more than one disc drive, insert the disc in a different CD or DVD drive to see whether it can read the disc. If your computer does not have more than one disc drive, you can insert the disc in a different computer. If the other CD or DVD drive can read the disc, there may be a problem with your CD or DVD drive. Go to method 5. If the other CD or DVD drive cannot read the disc, the disc may not be compatible with the drive. Go to method 4. Method 4: Make sure that the disc is compatible with the drive Check the following list to make sure that the disc that you are trying to use is compatible with your CD or DVD drive. A DVD disc is incompatible with a standard CD drive. A CD-RW disc is incompatible with a CD drive that does not support CD-RW discs. A DVD disc is incompatible with a drive that does not have a DVD logo on the front. If the disc is compatible, go to method 5. If the disc is incompatible, use a compatible disc or contact the vendor for a compatible replacement. Back to the top Method 5: Use Windows Update to check for updated drivers If the disc is compatible with your CD or DVD drive, check for updated drivers that the CD or DVD drive may be missing. To check for driver updates that you can install, visit the following Microsoft Web site: http://windowsupdate.microsoft.com If these methods do not resolve your issue, try the advanced troubleshooting steps in this article. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help, or you might want to contact Support. For information about how to do this, visit the following Microsoft Web site: http://support.microsoft.com/contactus/ If methods 1 through 5 did not resolve the issue, you can follow these methods to try to isolate and resolve the problem. Method 1: Test the disc by using the command prompt to copy files Try to copy files from the disc to the hard disk. If the hard disk cannot copy files, the disc might be damaged. If the files are copied successfully, there may be file types on the disc that the hard disk cannot read, or there may be a problem with the CD or DVD drive. To test the disc by using a command prompt to copy files, follow these steps: Create a test folder on the hard disk, and then give the folder a folder name such as "cdtest." This is the folder to which you will try to copy files. Click Start, and then click Run. Copy and paste (or type) cmd in the Open box, and then press ENTER. Copy the files from the CD or DVD drive to the test folder on the hard disk. To do this, type xcopy DiscDrive:*.* HardDiskDrive:cdtest /v /e at the command prompt, and then press ENTER. Make sure that you replace “cdtest” with the name of your test folder. Note In this step, DiscDrive is the drive letter of the CD or DVD drive with which you have problems. HardDiskDrive is the drive letter of the hard disk drive to which you want to copy these files. If you are asked whether cdtest specifies a file name or a directory name, press F. If you successfully copied the files from the disc to the hard disk, the disc is not damaged. To remove the copied files, type rd /s cdtest at the command prompt, and then press ENTER. If you cannot copy the files, the disc may be damaged. Contact the manufacturer of the damaged disc to obtain a replacement. To continue trying to isolate the problem and test the CD or DVD drive, go to method 2. Method 2: Test the CD or DVD drive in a "clean boot" state If the disc is readable and undamaged, there may be some hardware or software that is interfering with the CD or DVD drive. You can test this by inserting the disc into the drive after restarting your computer in a clean boot state. This helps you determine whether any hardware or software is interfering with the CD or DVD drive. To test this, follow these steps: Restart the computer in a clean boot state. Note For more information about how to start Windows with a minimal set of drivers, click the following article number to view the article in the Microsoft Knowledge Base: 310353 How to configure Windows XP to start in a "clean boot" state After the computer is restarted, exit all programs and applications that may be using the CD or DVD drive. First, right-click each icon in the notification area, and then click Exit. Note The notification area is located at the far right of the taskbar, near the clock. Some programs that are listed in the notification area do not have an Exitcommand. Therefore, you may have to click Quit, Close, or Disable, depending on the commands that are available for that program. Click Start, and then click Run. Copy and paste (or type) taskmgr in the Open box, and then press ENTER. Windows Task Manager opens. Click the Applications tab. If any programs appear in the Task list, click the name of the program to select it, and then click End Task. Repeat the previous step until the Task list is empty. Close Windows Task Manager. Reinsert the disc in the CD or DVD drive. If the CD or DVD drive can read the disc, there may be other programs preventing the drive from reading the disc. Go to method 3. If the CD or DVD drive still cannot read the disc, go to method 4. Or, if you are not specifically using a DVD drive, you may want to contact Support. For information about how to contact Support, go to the "Next Steps" section. Method 3: Change the CD or DVD drive configuration If there are programs that are preventing the drive from reading the disc, you can try to resolve this issue by configuring the drive to run in direct memory access (DMA) mode. DMA mode is a high performance mode for transferring data to and from devices. These include CD and DVD drives. To configure the CD or DVD drive to run in DMA mode, follow these steps: Configure the CD or DVD drive to run in DMA mode. For more information about how to switch your computer's disc drive controller to DMA mode, click the following article number to view the article in the Microsoft Knowledge Base: 310751 Device settings are hard to find in Windows XP Reinsert the disc in the CD or DVD drive. If the CD or DVD drive can read the disc, you are finished. If the CD or DVD drive still cannot read the disc, try to troubleshoot DVD components by using method 4. Or, if you are not specifically using a DVD drive, you may want to contact Support. For information about how to contact Support, go to the “Next Steps” section. Method 4: Troubleshoot DVD problems If the advanced troubleshooting methods 1 through 3 do not resolve the issue, and you have problems specifically with a DVD drive, follow these steps to try to isolate and resolve the problem. Prerequisite You must use a DVD drive with a DVD logo on the front, not a standard CD drive. Step 1: Unplug any cables that are connected Unplug any cables that are connected to the video outputs of the computer. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, you may have problems with the video hardware installed on your computer. Contact the manufacturer of the video hardware for support or for a replacement. If the DVD drive still cannot read the disc, go to step 2. Step 2: Update the DVD driver Contact the manufacturer of the DVD drive to obtain an updated driver for the DVD drive, and then follow the manufacturer's instructions to install the driver. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, the problem was caused by an outdated driver. You are finished. If the DVD drive still cannot read the disc, go to step 3. Step 3: Obtain a hardware-based DVD decoder or software-based DVD decoder Contact the manufacturer of the DVD drive to obtain a hardware-based DVD decoder or software-based DVD decoder, and then follow the manufacturer's instructions to install the decoder. Note Many video adapters help decode DVD discs. However, the video adapter may not fully decode a DVD movie. Reinsert the disc in the DVD drive. If the DVD drive can read the disc, the problem was caused by an outdated DVD decoder. You are finished. If the DVD drive still cannot read the disc, make sure that the sound card in the computer is compatible with the DVD drive. To do this, contact the manufacturer of the sound card. Reinsert the disc in the DVD drive.

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2 Answers

When in ''MY COMPUTER'' - CD Drive (E:) was droped into DVD-RW (D:


Try uninstalling the drivers in device manager, shut down, reboot and Windows should find both devices, it might ask for your windows disk to install drivers or search online to install them

Jul 27, 2009 | Computers & Internet

1 Answer

Transfer Email to DVD R


Save the email to your desktop (File - Save As). Put the blank CD or DVD in. Go to My Computer and open the DVD drive. Make sure the window isn't maximized so that you can see the desktop. Drag the mail file into the DVD drive window. Windows may process the file for a few seconds. In the DVD drive window click "Write these files to CD". It will burn file onto the DVD.

Mar 26, 2009 | Computers & Internet

3 Answers

Please insert a disk into drive


You can only copy files to a blank disk by using programs like NERO or by using a re-writeable disk like DVD-RW which you can format and use it like a hard drive. You need also burner not an ordinary DVD or CD player.

Aug 07, 2008 | Computers & Internet

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