We moved offices and go to plug our shredder in and it'll only go in reverse. It was moved gently and not dropped as I did it myself.
Any suggestion? I've turned it off and on, removed all remenants of paper etc.
I have a Fellows OS-11Cs shredder that suddenly quit operating. It would run in reverse and when auto mode was selected an audible clicking noise was emitting from a relay on the pc board. My initial thought was that I had overheated the unit since the shredder had been operating perfectly up to the point where it stopped working but that didn't seem to be the case after the unit was allowed to cool down.I cleaned all visible paper shreds from the cutters(with the shredder unplugged)that were visible and then sprayed the cutters with a very light lubricant (3 in 1 oil) I then operated the shredder in the reverse mode for a few moments and since then the shredder has operated flawlessly.I hope this is of some assistance to others with a similar problem.
Posted on Sep 29, 2008
This is an issue with the paperfeed sensor call manufacturer for help
Posted on Apr 01, 2008
Hi,
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Posted on Jan 02, 2017
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Jan 12, 2013 | Black & Decker CC1000 Shredder
I was having the same problem with my shredder. Always make sure your shreder is not under warranty before you open it because once you open the shredder it voids the warranty with Aurora! I called
customer service; I was informed it was the gears on the inside of my shredder.
My shredder is no longer under warranty. However, she is mailing me out the
part I need for a small fee. Their customer service number is 1-800-327-8508 in
the USA and international only 1-310-793-5650. I do hope this help you!
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My shredder only works in reverse. the green light appears, however when you try to put in the paper its dos not take it or shreds it.
Pls help,
Regards,
Dilraj Nagi
905-567-1547
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