Question about HP LaserJet 2420 Printer

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49.2 F9D Service Erroe - HP LaserJet 2420 Printer

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  • Anonymous Jul 02, 2008

    49.2F9D SERVICE ERROR

  • juzervasi Aug 27, 2008

    Hi,



    I am getting 49.2F9D error for printer (HP Laserjet P3005dn) even after upgrading the firmware still no luck after printing the first page of any document the printer kind of freezses. We are using a network printer thru TCP/IP.



    Please help

  • jitendra_29t Nov 24, 2008

    I am getting 49.2F9D error for printer (HP Laserjet P3005dn) even after reinstall the driver. We are using a network printer thru TCP/IP. pleas do needful.

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Hello,

If the printer is displaying 49.xx error message, followng the following document

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00280149&jumpid=reg_R1002_USEN

Upgrading the firmware should resolve the issue.
Also upgrade the firwmare of the on-board Jetdirect card.

Following is the link to get the firmware file
Get the jetdirect model no (eg: J7949E) from the config page and download the file saving it in the *.dld format and then sending the file to the printer using the web interface.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpj07429

Please let me know once you perform the above upgrade.

- Nikhil

Posted on Nov 24, 2008

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I already replace the formatter board & upgrade the firmware but still have the same problem. what should i do?

Posted on Nov 18, 2008

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After going thru deeper in this problem I found out the problem is with the formatter. I don not think this is a driver or a software bug here. I have laready placed the order with HP for a new formatter.

I must mention it takes a lot of time for this particular spare to be delivered, as my printer was not in warranty I had really a hrad time with HP for now I have arranged for a spare printer till I get the formatter spare. If it is urgent please do not waste time to figure out some software problem as HP very clearly mentions this particular error as a formatter problem.

Regards
JMV

Posted on Sep 22, 2008

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Maybe driver problem,maybe formatter and dc controller.
i'm in trouble too.

Posted on Sep 20, 2008

Formatter is bad.

Posted on Jun 27, 2008

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Kindly check by replacing the Fuser assy

Posted on Apr 08, 2009

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