Question about HP LaserJet 2420 Printer
If the printer is displaying 49.xx error message, followng the following document
Upgrading the firmware should resolve the issue.
Also upgrade the firwmare of the on-board Jetdirect card.
Following is the link to get the firmware file
Get the jetdirect model no (eg: J7949E) from the config page and download the file saving it in the *.dld format and then sending the file to the printer using the web interface.
Please let me know once you perform the above upgrade.
Posted on Nov 24, 2008
I already replace the formatter board & upgrade the firmware but still have the same problem. what should i do?
Posted on Nov 18, 2008
After going thru deeper in this problem I found out the problem is with the formatter. I don not think this is a driver or a software bug here. I have laready placed the order with HP for a new formatter.
I must mention it takes a lot of time for this particular spare to be delivered, as my printer was not in warranty I had really a hrad time with HP for now I have arranged for a spare printer till I get the formatter spare. If it is urgent please do not waste time to figure out some software problem as HP very clearly mentions this particular error as a formatter problem.
Posted on Sep 22, 2008
Maybe driver problem,maybe formatter and dc controller.
i'm in trouble too.
Posted on Sep 20, 2008
Formatter is bad.
Posted on Jun 27, 2008
Kindly check by replacing the Fuser assy
Posted on Apr 08, 2009
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