Question about KitchenAid 24 in. KUDI01ILBS Stainless Steel Built-in Dishwasher

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KitchenAid 24 in. KUDI01ILBS...

I have a load of dirty dishes in the washer and it won't come on. The buttons will light up but nothing happens when I push the START button. I have turned it off at the circuit box and allowed the computer to reset (KitchenAid suggested I try this) but that didn't work.

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  • ChefSusie Apr 01, 2008

    How do I figure out which one it is? This problem has been ongoing for a few weeks. It seems hit or miss as to when it will come on. That makes me think it is not the motor, but rather a fuse or electrical problem. What do you think? Also, it the thermal fuse something that my husband (who is a handy kind of a guy) could replace with common tools?


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Please read the following troubleshooting steps properly.Few of the steps which i mentioned here can be tried out byurself and for the others if it is a serious problem you will have to call a technician to get it repaired.

Problem: dishes don't get clean enough.
Solution: Many times it's just bad detergent at fault. Some detergents are less powerful the longer they go unused. Some new detergent may be all you need. If that doesn't solve it, it could be the way you're loading the dishwasher. Make sure nothing is obstructing the spray tower or arms. It could also be that the water wasn't hot enough. Don't run the dishwasher right after everyone's just taken a shower. If you have a water conditioner in your house, it may be time to refill it with salt.
Remember, these are just some of the more common problems with the most common solutions. With appliances, there are an infinite number of potential problems you may face. Hopefully, yours will be one of the easy ones. I hope with these guides, we can help you save some time and money. To save you even more time and maybe a headache, be sure to have your dishwasher's make and model number when heading to the parts shop.

Problem: The dishwasher won't turn on at all.
Solution: With every electrical appliance, it pays to check the power at the source. Make sure the breaker is on. If it is, then check the power at the dishwasher. If it's hardwired, go back and turn the breaker off. You will have to open the dishwasher door, unscrew the screws holding it in place underneath the countertop and shimmy the unit out. The junction box is located at the rear, on the bottom. Open the junction box and check the wires for corrosion, breaks, or loose connections. Check the interior of the box for any burn or "arc" marks. If everything is clear, turn the power back on and check for voltage by probing the black and white wires. If you get no voltage, the breaker may be bad.
If this isn't the problem, then here's a few other things to check:

  • The door latch switch may be bad -- Open the door's access panel and set your VOM to RX1. With the latch in the "open door" position, probe the two terminals. You should get a reading of infinity. Now close the latch and probe again. The reading should be zero. If not, replace the latch switch. If it's a matter of the latch switch not closing, then you probably just need to adjust the latch. Loosen and reposition the latch and re-tighten. You want a nice, tight seal on the door when it's closed.
  • The control timer motor could be bad -- With the control panel off, disconnect the motor leads from the timer. Set the VOM to RX100 and clip the probes to the lead wires. If you get an infinity reading, or a very high resistance, then the motor is bad.
Please don't forget to rate the solution.

Posted on Apr 01, 2008

  • Priya darshan Apr 01, 2008

    was that comment for me?
    I have mentioned out all the things clearly to help you fix the problem already..


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The motor could be defective on this appliance and will need to be replace, it could also have a defective thermal fuse.

Posted on Apr 01, 2008


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