To every one that is having problems with there MP3 players, i went to my local wal-mart to return my MP3 but was unable to return it cause they have a 15 day policy on electronics returns....????
Any how they gave me this phone # 1-800-216-5156
but when I called they are open Pacific Standerd TIme 7:30-5:00 and they asked me to leave a message, in there recording they gave this web site. ..www.initialdvd.com
I sent them an email. Hopefully i will hear from them soon..
Hope this help everyone else out there with the same problem i'm having
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Thats because you need to switch it to another usb. somtimes windows does not regognize it because it is ****...so try another usb on the side of your computer or get some extra usb slots at a wal-mart for like lss then $10.00
check out you local staples or wal mart depending on what connection it takes to hook up to your computer if its mini usb the just about any usb phone charger will work on it if not look at the philips multi charger kit at staples
Well It looks like it's damaged... it happens.... electronics are NEVER PERFECT.... it's a fact..... so Call Sony Customer Care...
You can ask Wal Mart for their number!!!! OR return the damn thing to wal mart!!!!! (as long as they sell the EXACT one, You can get it replaced for free... tell them it was like that when you first tried to use it!!!!!
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
I'm not certain what the problem is but it sounds like you might be able to fix it by updating the firmware. I'm guessing that it is an Ilo product. Lenoxx produces Ilo mp3's and you can get information from their site as to how to update. If it isn't there search for firmware and the player name. Good luck.