Our office has a Norstr M7310 phone system. It's a tiny office and everytime someone activates the office intercom it blares in my ear. Is there a way to turn off the intercom just on my phone? The office is small enough that I can hear the intercom throughout all the other offices.
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Sounds like extension has put the phone on transfer. You can try these steps on the Extension 241 phone and see if it will correct the issue.
1. Press the Feature button, then * 2 2. Push the button you want to program 3. Display will read "Intercom #:__" 4. Enter the extension number
To program a intercom key for your boss. press feature *2, press the button you want to be your bosses button(one of the ones on the lower end of the phone where the LCD screen is), then enter in his intercom number.
Dial "F * 0" (Feature, star, zero), which is Button Inquiry, and press
an intercom button to see the extension number of the telephone.
If Set Relocation is set to "Yes", then the extension number &
mailbox will follow the phone when it is moved. Move only two
phones at a time, and wait until they completely "boot-up" before
moving additional phones.
Hope this helps.
Do Feature **CONFIG, go to CONFIGURATION, select the second option, should say Line something, keep scrolling and it will say I/C: #,. press change, you can have a max of 2 Intercom keys, if you need other info, go to youtube.com and search for "thenortelguy"
Depending on the software level, there is a possible chance for this to work...
first question though... can you dial a 9 to get a line out?
If this is possible, that means that we can change the PRIME LINE for a line pool access rather than intercom.
-> Get into system programming
-> get into TERMINALS&SETS and type in your extension
-> enter LINE ACCESS and hit next till you find PRIME LINE it should say I/C (this is intercom)
-> press change till you see PoolA
-> hit next and RLS to end programming.
Now everytime that you pick up your handset, it will pick the first available line out!
It is maybe some setting called Handsfree. On the phones that work, press Feature *0 and press the buttons on the right from the bottom up. The very bottom button should be handsfree/mute and the next one or two Intercom xx(x). Now check the ones that don't work and see if they read the same. I'm guessing not.
It takes system admin access to turn on handsfree per set. Check with your telephone system manager or installer for the programming.
Okay first you'll need to know the 2 digit "Set" number for your Phone.
Press "Featire" *0 then Intercom to get the 2 digit number.
Okay Now we need to configure:
Press "Feature" **CONFIG or **266344
Press: Next until "Sets" appears "press Show" Top Right Button
Enter 2 digit "Set Number"
Press Next Until You Get Ringing Lines
Hit the "Change" Button to Turn the Line to "Yes" to ring
Do this for each Line you have that you want to ring.
Done, Please Rlease.