Question about GE Monogram ZE2160SF Convection / Microwave Oven

2 Answers

GE MONOGRAM MICROWAVE ZE2160SF- POWER but no HEAT

Built in 03. All the features work. sounds like its cooking but NO HEAT is generated. I did a little reading on-line and some have mentioned the "tube". What is the problem and can I repair it myself.
Jason

Posted by on

  • seaya Oct 19, 2008

    I have this same unit with the same problem. I tried to open up the back but it takes a special allen wrench. Can I fix this without hiring someone?

    Is it a fuse? And where can I get that special wrench?

  • Juliemwha Feb 23, 2009

    My GE Monogram microwave just went out as well...power but doesn't heat. The fan made a louder than normal sound. Yesterday we knew we had a problem when we were using it and it turned off completely.

    I was told the service call was a minimum of $99 plus parts. This was an expensive unit...should this be happening?

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • GE Master
  • 8,820 Answers

Generally, the most common causes of a failure to heat are:

- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose connection on the control unit circuit board
- bad magnetron or other high voltage part (such as a shorted diode)

If you or someone you know decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Apr 02, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Where can you buy the special allen wrench so you are able to take the cabinet off to get to the parts inside?

Posted on Apr 02, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Auto Cook not working


If autocook is not working and everything else it, there is an issue with the sensor in the oven that detects the steam, The emission of steam is what triggers that unit to shut off. If it wont cook on any settings then the issue is with the microwave generator not putting out enough power. This could be from a lot of things.

Dec 16, 2013 | Sharp R959SLMA 900 Watts Convection /...

2 Answers

My microwave doesnt work


If you hear an unusual buzzing noise, the magnetron (the component that actually generates the microwaves) or other electronic module may be broken. This is not easily fixed; contact a service technician.

Thanks,

micro

pls. rate..

Mar 08, 2008 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Sharp R959SLMA auto cook not working


please make this test and fix it. God bless you
  1. Check the power diode This electronic component is responsible for transmitting current in one direction. If the diode becomes defective it will cause your microwave to not heat. Test the diode and replace it if necessary.
  2. High voltage capacitor Responsible for storing electricity, this part is a key component in any microwave. Remove, discharge, and test the capacitor to determine if it requires replacement.
  3. Damaged magnetron Responsible for generating waves and producing heat. When your microwave is no longer heating properly, replacement will be required.
  4. Thermal Cutoffs Examine the thermal cutoffs on both the magnetron and the oven itself. Take off one of the leads and using a volt-ohm meter on RX1, check the terminals. If you get a result other than zero, replace the thermal cutoffs.
3f2c34c5-e315-4580-9b4c-c5050e78ef0a.jpg512bc878-b115-46f3-baea-6c91d7f1c92e.jpg

Dec 16, 2013 | Sharp Microwave Ovens

2 Answers

What do i do after my microwave overheated and shut off?


they have a built in overload thermo cut out when it is on for a long time it will cut out cool down and should be ok to use again

May 28, 2012 | Emerson Microwave Ovens

1 Answer

Everything works on the microwave accept when you attempt to cook - it does not heat. It makes a straining sound like it wants to kick on, but does not kick on?


The oven has either a shorted HV diode or magnetron tube. The tube generates the microwave energy and the diode is part of its power circuit. The bad parts could be replaced, but it's usually not economical to repair a microwave oven unless it's a very high-end model or a custom built-in unit. Between the cost of parts and labor, you might find the repair cost getting near replacement cost.

If you really want to keep this oven, take it to a service shop for an estimate. Microwave service should be left to professionals. There are potentially deadly voltages present, and a chance of microwave leakage if repairs aren't done properly.

Feb 05, 2010 | Maytag MMV4205 Microwave Oven

1 Answer

Microwave vent turned on by itself and won't turn off


The HMV9305 has an automatic vent turn-on feature. It senses heat, possibly from the oven or range beneath, and turns on the exhaust fan until temps return to normal. Sometimes this may take 4-5 minutes, which can seem like an eternity of listening to the blower run, but it is a safety feature designed to prevent damage to the microwave from excessive heat generated by the cooktop or oven beneath it.

Jan 24, 2010 | Bosch HMV9305 Microwave Oven

1 Answer

My GE spacemaker microwave doesn't heat up foods. There is a slight bit of heat generated but not much. All timers, lights, etc. work normal. It is a GE model jvm1440. It is about 3 years old. The problem...


IT COULD BE A NUMBER OF THINGS RANGING FROM DIODES TO CAPACITORS TO YOUR MAGNATRON OR THERMOSTAST OR TRANSFORMERS. IT'S DIFFICULT TO DIAGNOSE WITHOUT SEEING THIS MICROWAVE. YOU MAY BE BETTER OFF GETTING YOURSELF A DIFFERENT ONE.

Apr 11, 2009 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Whirlpool(GH7145XF2-0) does not work occasionally


That's how it would sound if you were cooking on a power level less than full power.

If you enter the cooking time and hit Start, it should cook at full power by default and not cycle like you describe.

If you are using some sensor cook setting or automatic type cooking setting, it may cycle like that normally.

The first thing to try is a "hard reset". Unplug it from the power line for a minute, plug it back in, set the clock, then try again.

Let us know if the hard reset doesn't fix it.

If you don't have your manual, you can download it free here. Check the lower right area to enter your model. number.

We're happy to help and we appreciate your thoughtful rating of our answer.

Jul 17, 2008 | Whirlpool GH6177XP Microwave Oven

1 Answer

Microwave does not heat/cook


hi

power spikes are very damaging to a microwaves internal parts, it sounds like your transformer and/or magnetron are blown. if the unit is out of warranty I would recommend calling a repairman or getting a new microwave (the transformer & magnetron are expensive and dangerous to work on) also get a small single plug surge protector for the new one.

Mar 21, 2008 | Microwave Ovens

2 Answers

Microwave does not heat.


The magnetron is the device that puts out the heat. In these units, that's the most common cause of a failure to heat. BUT - many of these units are subject to a campaign under which GE will replace the magnetron, stirrer and high voltage diode free. Check the bulletin to see if yours is covered: http://www.microwavedisplay.com/ge_mw_mag_kit_bulletin.jpg Even if yours is not covered by the bulletin, it may have coverage of the magnetron. If you have questions, call GE Customer Relations at 1-800-386-1215 (8-6 ET)

May 03, 2007 | GE JVM1850 1000 Watts Microwave Oven

Not finding what you are looking for?
GE Monogram ZE2160SF Convection / Microwave Oven Logo

1,681 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Microwave Ovens Experts

William Miller
William Miller

Level 3 Expert

8820 Answers

Devabhakthuni...
Devabhakthuni...

Level 2 Expert

224 Answers

D. E. Hev

Level 3 Expert

1059 Answers

Are you a GE Microwave Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...