An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
An expert who has answered 200 questions.
Re: Green dots on plasma.
In my experience the diffusion issue can be intermittent and also only be visible on some scenes or even different inputs. If the service center did not see them and did not perform the alignment as put forth by LG then most likely the problem still exists and you will see the dots again.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
In fact the TV is Dead. It will be best to contact any service technician in this case, as work with Plasmas are very skilled one. Products powered by electricity
should be serviced or repaired only by experienced professional technicians.
Any attempt to service or repair the product by anyone else could result in
serious injury or death. If
you are not familiar with electronics, do not attempt to repair. Whether you suffer fatal electrical shock. Instead, contact
the nearest service centre.
If its four years old that is about the average lifespan of one of these sets; a guess would be either voltages drifting or off in power supply or one of the signal boards that processes information is going bad.
If this is a projection TV set, it is possible that there is some dirt in the lens system. If the dot is pink, it is most likely the dirt is in the path of the green. In projection tube sets, it is also possible to have a burn spot on the phosphor of a tube.
If your set is a direct view set such as a liquid crystal, or a plasma, or a flat panel, this can also mean a dead pixel on the green. Dead pixels cannot be revived.
Depending on the particular nature of the fault, you will need an experienced TV service tech to service your set.
The diffusion is slightly out of adjusment. This timing adjustment is difficult and on a single scan LG plasma the proper operation requires voltage settings first, then a scope to finalize the adjustment. I have good luck with this alignment by eye but have had alot of practice. This will require taking the back off and a person with the technical background to set this alignment properly. Sorry no easy fix.