Question about Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum

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The dirt is going into the filter

Instead of going into the see through dirt container, most of the dirt/hair etc. is going directly into the filter and jamming up the machine. My vaccum has wrorked great for 5 years up until now. I washed the filter but the same problem is happening.

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  • 155 Answers

As the air gets sucked through the vacuum cleaner, the dirt is basically thrown out into the container by the spinning air. If the speed that the air is travelling through gets too low, this stops happening and instead it gets sucked through into the filters.

There could be a number of reasons that the air flow has slowed. The most likely is the filters have become blocked over time. Even with regular washing, after 5 years they will not be as efficient as when they were new. I would suggest replacing them (the foam filter and HEPA filter if you have one.)

I would also check that there are no blockages in the main hose, and also give all the component a good banging/brushing to make sure they are nice and clean.

hope this helps,

Matt

Posted on Apr 01, 2008

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